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Webinars — The Hotel Moment Deep Dive

Achieving and maintaining a Forbes Travel Guide 5-Star rating

When Forbes Travel Guide’s expert inspectors visit a property, they anonymously test it based on hundreds of standards, with an emphasis on exceptional service. Only the very best achieve the coveted 5-Star rating. During this webinar, we cover what it takes to achieve a 5-Star rating, how to maintain it, and how Revinate reservation agents can support your property.

Meet your hosts

Jennifer Lodge, Senior Vice President, Partner Services – The Americas, Forbes Travel Guide

Rebecca Raz, Director of Luxury Sales Training, The Boca Raton

Becky Wilkins, Customer Success Manager, Revinate

What you’ll learn

How to earn a Forbes Travel Guide Star rating

How to maintain a Forbes Travel Guide Star rating

How Revinate’s RezForce Lux agents can support your Star-rated property

How to earn a Forbes Travel Guide Star rating

How to maintain a Forbes Travel Guide Star rating

How Revinate’s RezForce Lux agents can support your Star rated property

Watch the recording

Latest webinars

Upcoming webinar

June 25. 2026 | 10:00 am PST

From full house to full profit: North America’s summer revenue playbook

Demand is strong. But profitability isn’t guaranteed.

Hotels in the US, Canada, and Latin America are looking forward to a summer season with strong occupancy forecasts. But a full house doesn’t automatically translate into a profitable hotel. High OTA commissions, missed opportunities in direct sales, and unused guest data can quickly erode margins.

Join this practical webinar with Revinators Jack Newkirk and Bailey Yeats and learn how hotel teams can act right now to convert strong summer demand into profitable direct sales.

What you’ll learn:

  • The 35% revenue potential that many hotels are leaving untapped during high season.
  • How to reduce your $124,000 OTA dependency without sacrificing occupancy rates.
  • A 5-week step-by-step plan with measures that you can implement immediately to capture more data and build your 2027 pipeline starting now.
Amanda Wasco Brown headshot

Jack Newkirk, Enterprise Sales Consultant, Revinate

Bailey Yeats headshot

Bailey Yeats, Marketing Manager, Revinate

Hotel Moment

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