Hotel Moment
DEEP DIVE WEBINARS
Own BFCM: The ultimate holiday preparation guide
Imagine a traveler sees your ad, reads your reviews, and calls ready to book. They ask about rates, hear a quick price quote, say “thanks, I’ll think about it,” and hang up, taking their name, email, and your marketing ROI with them.
We mystery-shopped 308 live reservation calls to uncover why this happens. The reality? 92% of unbooked calls end with zero contact data collected, and 55% feature zero discovery questions.
Join Brent Sanders (Revinate) and special guest Colton Bean (Suncadia Resort) as they unpack the research and share proven coaching frameworks to fix these conversational blind spots.
October 28th, 10:00 a.m. PDT
Meet your hosts
Bailey Yeats, Marketing Manager, Revinate
Sara Green, Scaled Accounts Manager, Revinate
What you’ll learn
Campaign execution & deliverability: Outsmart peak November inbox congestion using send ramping, list hygiene, and proven campaign strategies from BFCM 2025
ADR protection & offer strategy: Protect your bottom line by replacing generic rate cuts with high-margin experiential packages and personalized CDP segmentation
Voice & lead recovery: Capture every high-intent lead by turning abandoned booking sessions and phone call surges into direct revenue with automated email pathways and live-agent overflow
Hotel Moment
DEEP DIVE WEBINARS