Webinars — The Hotel Moment Deep Dive

Guest relations: using digital tools to improve guest relationships & drive direct bookings

Join Revinate’s Director of Business Development, Patrick Oldenburg, Hotelchamp’s Key Account Manager, Helen Skiba, and SIDE Design Hamburg Hotel’s General Manager, Alex Obertop, for a lively session discussing “Guest relations: Using digital tools to improve guest relationships & drive direct bookings.”

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Meet your hosts

Patrick Oldenburg
Director of Business Development, Revinate

Helen Skiba
Key Account Manager, Hotelchamp

Alex Obertop
General Manager, Side DESIGN Hamburg

What you’ll learn

2022 challenges for hoteliers: Best practices on how to overcome them

Automation and tools: How it drives revenue

Real-life examples from hoteliers: Listen to and ask for advice from your fellow hoteliers

2022 challenges for hoteliers: Best practices on how to overcome them

Automation and tools: How it drives revenue

Real-life examples from hoteliers: Listen to and ask for advice from your fellow hoteliers

Upcoming webinar

June 25. 2026 | 10:00 am PST

Register now

From full house to full profit: North America’s summer revenue playbook

Demand is strong. But profitability isn’t guaranteed.

Hotels in the US, Canada, and Latin America are looking forward to a summer season with strong occupancy forecasts. But a full house doesn’t automatically translate into a profitable hotel. High OTA commissions, missed opportunities in direct sales, and unused guest data can quickly erode margins.

Join this practical webinar with Revinators Jack Newkirk and Bailey Yeats and learn how hotel teams can act right now to convert strong summer demand into profitable direct sales.

What you’ll learn:

The 35% revenue potential that many hotels are leaving untapped during high season.
How to reduce your $124,000 OTA dependency without sacrificing occupancy rates.
A 5-week step-by-step plan with measures that you can implement immediately to capture more data and build your 2027 pipeline starting now.