Revinate

Hotel Moment

DEEP DIVE WEBINARS

The new booking battlefield: Cyber season, AI search, and the fight for direct

A partner webinar hosted by The Guestbook, in partnership with Revinate, Wallop, and The Modern Hotelier

How guests find and book hotels is shifting fast. With Cyber Season compressing into a high-stakes sprint and generative AI reshaping how travel searches begin, capturing direct demand requires a fresh playbook.

We teamed up with top industry experts from The Guestbook, Wallop, and The Modern Hotelier to share how boutique and independent properties can safeguard margins and win direct bookings. Catch the full recording for practical tips on campaign timing, smart audience segmentation to curb OTA leakage, and step-by-step guidance to optimize your digital presence for AI search engines.

Meet your hosts

Bailey Yeats headshot square

Bailey Yeats, Marketing Manager, Revinate

Whitney Mulaj - The Guestbook headshot

Whitney Mulaj, Senior Vice President of Partner & Member Experience, The Guestbook

Andreanna Mazereeuw - Wallop headshot

Andreanna Mazereeuw, President, Wallop

David Millili - The Modern Hotelier headshot

David Millili, Host and Executive Producer, The Modern Hotelier

What you’ll learn

Strategic Cyber Week timing over price slashing
Win Cyber Week by offering targeted value-adds and exclusive early access to loyal guests, protecting your margins rather than racing to the bottom on price.

Optimizing your web presence for AI search
Keep your site structured, rich in content, and updated with accurate property details so generative search engines reliably surface and recommend your hotel.

Driving direct bookings with first-party data
Use unified guest profiles to deploy automated, hyper-personalized campaigns that incentivize past guests to bypass OTAs and book direct.

Watch the recording

Latest webinar

On demand

Own BFCM: The ultimate holiday preparation guide

Winning BFCM isn’t about racing to the bottom with steep discounts—it’s about getting ahead with smart timing, personalized offers, and total operational coverage.

In this 30-minute masterclass, Marketing Managers and General Managers will get actionable strategies to protect ADR, beat inbox noise, and turn phone surges into direct revenue. Join us live to get the exact playbook and campaign insights you need to make this holiday season your most profitable yet!

What you’ll learn:

  • Campaign execution & deliverability: Outsmart peak November inbox congestion using send ramping, list hygiene, and proven campaign strategies from BFCM 2025.
  • ADR protection & offer strategy: Protect your bottom line by replacing generic rate cuts with high-margin experiential packages and personalized CDP segmentation.
  • Voice & lead recovery: Capture every high-intent lead by turning abandoned booking sessions and phone call surges into direct revenue with automated email pathways and live-agent overflow.
Bailey Yeats headshot square

Bailey Yeats, Marketing Manager, Revinate

Sara Green headshot

Sara Green, Scaled Accounts Manager, Revinate

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