Webinars — The Hotel Moment Deep Dive

Travel insights and trends with McKinsey

The 5 hottest travel trends driving recovery and promoting growth for the hospitality industry this year. Plus, learn how to better leverage your guest data through segmentation and personalization so you’re better prepared to capture demand and drive revenue during these busy months ahead.

Watch now

Meet your hosts

Ryan Mann, Partner, McKinsey & Company

Anisha Yadav, VP, Customer Marketing, Revinate

Watch the recording

What you’ll learn

Hear how US travelers responded when surveyed about their travel plans given the current economic situation.

Understand where to focus your marketing efforts based on how travelers responded when surveyed.

Learn to put your guest data to work for you with segmentation and personalization tips that are proven to drive revenue.

Upcoming webinar

October 28th, 10:00 a.m. PDT

Own BFCM: The ultimate holiday preparation guide

Winning BFCM isn’t about racing to the bottom with steep discounts—it’s about getting ahead with smart timing, personalized offers, and total operational coverage.

In this 30-minute masterclass, Marketing Managers and General Managers will get actionable strategies to protect ADR, beat inbox noise, and turn phone surges into direct revenue. Join us live to get the exact playbook and campaign insights you need to make this holiday season your most profitable yet!

What you’ll learn:

Campaign execution & deliverability: Outsmart peak November inbox congestion using send ramping, list hygiene, and proven campaign strategies from BFCM 2025.
ADR protection & offer strategy: Protect your bottom line by replacing generic rate cuts with high-margin experiential packages and personalized CDP segmentation.
Voice & lead recovery: Capture every high-intent lead by turning abandoned booking sessions and phone call surges into direct revenue with automated email pathways and live-agent overflow.