Featured articles
4 takeaways from ITB Berlin
After a 3 year hiatus, the world’s leading travel conference returned. On March 7th-9th, 2023, over 90,000 attendees from around the world met in Messe Berlin, for ITB Berlin. Revinate was there with our own stand in addition to co-exhibiting with Oracle Hospitality, as their certified partner. We had lively discussions about first-party data, sustainability best practices, accelerating demand, and more as we spent time with our hotel technology partners. Did you miss ITB Berlin? [...]
EMEA hoteliers: See how your hotel marketing and guest feedback performance compare to industry benchmarks
Revinate’s annual benchmark report recently went live. And this year, it’s packaged in an entirely new format that includes an analysis of more than 655 million emails and more than 30 million guest reviews from 2022. Now that we’ve reviewed the data, we’re ready to bring you actionable insights to boost your direct revenue and provide excellent guest experiences. Our 2023 benchmark report will help you evaluate your hotel marketing and reputation management performance and [...]
How Laasie and Revinate drive hotel guest loyalty
Hotel loyalty programs have traditionally been viewed as the best way to incentivize guests to become repeat bookers. But that’s not necessarily true. Research actually shows that while 61% of hoteliers think guests will sign up for all available loyalty programs, only 24% of guests actually do. Fortunately, there’s an opportunity to break free from traditional points-based programs and instead offer guests selected rewards for a more personalized experience. Laasie and Revinate are teaming up [...]
APAC hoteliers: Compare your hotel marketing and guest feedback performance against industry benchmarks
Revinate's annual benchmark report just launched. And this year, we’re delivering it in a fresh format that includes an analysis of over 655 million emails and more than 30 million guest reviews from 2022. Now, we’ve reviewed the data to bring you actionable insights to boost your direct revenue and provide excellent guest experiences. With our 2023 benchmark report, you’ll be able to evaluate your hotel marketing and reputation management performance, plus you can compare [...]
How using upsells can drive personalization in hotels
Upsells allow you to enhance personalization in hotels across your portfolio Leveraging personalized upsells can help you unlock direct revenue. Discover how to fine-tune your approach with our guide, “The ultimate guide to upselling techniques for your hotel.” Upsells are powerful. Many hoteliers view upsells as a means to drive quick and easy ancillary revenue, which can be effective, but only when done right. To convince guests to purchase offers that will enhance their experience, [...]
Why providing the best hotel guest experience matters now more than ever
See why delivering the best hotel guest experience should be a priority 2022 was a year of learning and recovery for the hotel industry. But times are changing. There are emerging trends that we can already expect to have implications for the coming years. Now, it’s time for hoteliers to start planning what they can do to ensure the best hotel guest experience possible should be the center of everything they do. Let’s look into [...]