Featured articles
Four highlights from NAVIGATE London
It’s not just about data for data’s sake. It’s about making sure you activate your data to drive profits. That’s the message that Bryson Koehler, Revinate CEO, brought to NAVIGATE London. NAVIGATE is Revinate’s premier customer event, and for the first time, we brought it to the EMEA region. The event was held at the Royal Garden Hotel in London. More than 100 attendees, four partners, 20 speakers, and 17 sessions made our time together [...]
You’re capable of achieving more than you think: Going further with a direct booking strategy
The Hotel Moment podcast — episode 84 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Kathleen Cullen, Executive Vice President at PTG Consulting, explore the ways that hoteliers are leaving money on the table and why change starts and ends with a direct booking strategy. Cullen urges hoteliers to seek profitable business opportunities instead of chasing volume — with direct connections with guests paying off in [...]
Four takeaways from NAVIGATE Miami 2024
Revinate's annual hospitality conference, which focused on industry updates, growth plans, and new product launches, has concluded for the year — and we are still buzzing with excitement! This year's conference brought in 250+ customers (50% first-timers and 50% repeat NAVIGATE attendees) and 15 sponsoring companies. The rooms were packed with CMOs, GMs, Reservation Sales Managers, Revenue Managers, owners, commercial leaders, and more. With over 300 people on site, more than ten informative and thought-provoking [...]
Driving guest loyalty with data-driven strategies: The Arca’s path to success
Driving guest loyalty with data-driven strategies: The Arca's path to success Lifetime revenue HK$ 1.6M in lifetime revenue Average room revenue HK$ 117K per campaign Average open rate 46% per campaign Revinate Marketing has been instrumental in our quest to deliver unforgettable experiences at the Arca. By leveraging guest data and implementing personalized campaigns, we've [...]
No missed opportunities — prioritizing a data collection practice for every property
The Hotel Moment podcast — episode 46 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Aaron Miller, VP of CRM, Digital at Highgate, explain why data collection isn’t something you can just pay attention to “sometimes.” Miller emphasizes that every property is a chance for hoteliers to see what data touchpoints provide the most value and which touchpoints could improve. Listen in to find out more [...]
Summer 2024: Insights and solutions to boost hotel performance
As the summer heat rises, so does the demand for unforgettable getaways. In our recent webinar, we discussed how all signs indicate that the hospitality industry is headed for an outstanding summer this year. Hotels are retaining their prime position as the top lodging choice, with a recent American Hotel & Lodging Association survey revealing that 3 out of 4 Americans plan to maintain or increase hotel stays. The question is: Are you ready to [...]