Featured articles
Grande Colonial Hotel enhances guest communication with smart messaging
Grande Colonial Hotel enhances guest communication with smart messaging Staff workload 35% automation rate, reducing staff workload Resolution time 31-minute average staff resolution time, ensuring timely responses to guest requests Guest rating 4.8 average guest rating, reflecting the hotel’s continued excellence in service Ivy is a significantly more advanced solution than our previous system. Its AI-powered [...]
Transforming the hotel guest experience with personalization and predictive analytics
Hotel Moment WITH KAREN STEPHENS Episode 124 In this week’s episode of Hotel Moment, Dana Cariss, Senior Vice President of Revenue Strategy at Coraltree Hospitality, joins Revinate CMO Karen Stephens with lessons on revenue strategy, the hotel guest experience, and understanding the true value of guest spend. Dana explains hoteliers often miss out on additional revenue opportunities if they fail to track where each guest is spending on property. [...]
How technology is transforming hotel data security
Hotel Moment WITH KAREN STEPHENS Episode 123 In this week’s episode of Hotel Moment, Matthijs Welle, CEO of Mews, joins Revinate CEO and guest host Bryson Koehler to shine a light on the one thing hoteliers can’t afford to ignore: hotel data security. With bad actors attempting to access sensitive hotel and guest data from all fronts, it’s up to hoteliers to not only recognize those threats, but also [...]
Immersive hotel experiences: Bridging technology and human connection
Hotel Moment WITH KAREN STEPHENS Episode 122 In this week’s episode of Hotel Moment, Bashar Wali, Founder and CEO of Practice Hospitality, joins Revinate CMO Karen Stephens with several honest perspectives on how hoteliers can clean up operations and become better stewards of hotel stays rooted in emotional intelligence. From optimizing the online booking experience to remain competitive with OTAs to valuing the guest's time at check-in and being [...]
Women in hotel tech: Georgine Muntz on driving change in hospitality
Hotel Moment WITH KAREN STEPHENS Episode 121 In this week’s episode of Hotel Moment, Georgine Muntz, CEO of Visual Matrix, joins Revinate CMO Karen Stephens with advice for hoteliers and women in hotel tech. Georgine gives practical examples of how to prioritize healthy data management practices while explaining how women can push hotel technology to solve real-world problems inside hotels today. Stable, reliable, and integrated tech systems are what [...]
Revinate releases the 10th edition of the Hospitality Benchmark Report
Press release Revinate releases the 10th edition of the Hospitality Benchmark Report Your Content Goes Here This is the 10th consecutive edition of the Hospitality Benchmark Report from Revinate SAN FRANCISCO, CA, USA — Revinate, a global leader in hospitality technology, released its highly anticipated annual Hospitality Benchmark Report. The 2025 Hospitality Benchmark Report features data from January 2024 through December 2024, consisting of over 2.4 [...]

