Featured articles
The latest hospitality trends for 2026: 5 themes reshaping the guest experience
The era of passive digital transformation is over. Poof, gone. The latest hospitality trends for 2026 make one thing clear: guests are moving faster than ever — switching channels, comparing brands, and expecting personalization before they even think about booking. And the hotels winning right now aren’t just adopting new tech, they’re activating it in smarter, more seamless, more revenue-driving ways. 2025 was the year hotels modernized their tools and upgraded. While the upgrades are [...]
How hotels are shifting OTA bookings to direct channels and boosting revenue in months
If you've ever looked at your monthly OTA commission bill and thought, “There has to be a better way,” you're not alone. OTA reliance doesn’t happen overnight. It builds slowly, until hotels realize most of their demand is flowing through channels they don’t fully control. The result is familiar: less guest data, fewer upsell opportunities, and reduced profitability. The good news is that hotels are proving this can change quickly. In the examples below, three [...]
The latest hospitality trends for 2026: Five themes reshaping the guest experience
Hotel Moment WITH KAREN STEPHENS Episode 157 In this week’s episode of Hotel Moment, Revinate CMO, Karen Stephens, and Revinate Marketing Coordinator, Brenna Turpin, unpack the five driving forces that will redefine hospitality in 2026, and why hoteliers can’t afford to wait. The message is clear: The era of passive data collection is over, and the properties that harness their data in real time will set the pace for [...]
Mr. C Miami’s focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists
Mr. C Miami's focus on personalization drives $5M in revenue thanks to Revinate Marketing and Dragonfly Strategists Lifetime revenue $5 million in lifetime revenue on email channel alone Database health 76% database health Open and click through rates 39% average open rate, and 1.4% average click-through rate With Dragonfly and Revinate Marketing, we’ve streamlined the [...]
Zoku
Zoku achieves an average revenue of €11,500 in direct revenue per automated campaign Learn about their success with our Reservation Sales and Rezforce solutions Does your reservations department have a recurring nightmare? A guest expresses interest in booking and speaks to an agent over the phone — but hangs up before securing their dream stay. Where did it all go wrong? Find out how to intelligently follow up with leads and achieve an [...]
OTA guest conversion strategy for hotels: The ultimate guide
Let’s be honest: Most properties rely on OTAs to fill rooms. Third-party platforms like Booking.com and Expedia deliver visibility you can’t ignore. But from the moment an online travel agency (OTA) guest walks through your doors, you gain something far more valuable than a single reservation: an opportunity to win their next stay directly. They’ve already experienced your property and your warm hospitality. Now it’s time to make sure their next booking comes directly through [...]