Featured articles
The Setai Miami Beach turns FIFA 2026 into a luxury experience with this campaign
Inspiration The Setai Miami Beach turns FIFA 2026 into a luxury experience with this campaign Subject line: The FIFA World Cup, Elevated Sent: January 2026 Brand: The Setai, Miami Beach Category: Inspiration Hotel location: Miami Beach, Florida (NAM) Our thoughts: This campaign exemplifies experience-led marketing, where The Setai Miami Beach sells a "once-in-a-lifetime" luxury experience rather than just a hotel suite. By leading with the 2026 FIFA World Cup, [...]
Email Channel – APAC
← Go back to Hospitality Benchmark Report Email channel - APAC The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on APAC hotels’ use of the email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers [...]
Email Channel – North America
← Go back to Hospitality Benchmark Report Email channel - North America The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on North America’s email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with [...]
Email Channel – EMEA
← Go back to Hospitality Benchmark Report Email channel - EMEA The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on EMEA’s email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with guests and [...]
Email Channel – Global
← Go back to Hospitality Benchmark Report Email channel - Global The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These email marketing benchmarks focus on the global email channel for segmentation impact, campaign performance, upsells, and surveys. Quick links Email channel: introduction Communication is key to any guest relationship The email channel represents how well hoteliers communicate with guests and leverage [...]
IHG East Asia and Pacific General Manager Conference
Let's meet! Joining the IHG East Asia and Pacific General Manager Conference? If you’re attending, let’s have a practical conversation about how hotels are turning guest data into consistent, measurable revenue and where teams are seeing real impact today. Answer a few questions and we'll get your registered. We work with 100+ IHG hotels in APAC In 2025, we ran campaigns, generating over [...]