Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

The Revination – June 2026

The Revination June 2026 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]

By |June 29, 2026|Categories: Newsletters|

How hotels turn data overload into profit growth

Hotel Moment WITH KAREN STEPHENS Episode 185 Hotels have more data than ever before, but more data doesn't always lead to better decisions. In this episode of Hotel Moment, Karen Stephens sits down with Jeff Michael, Area Director of Revenue Management at Sage Hospitality Group, to discuss why commercial teams often get stuck in reporting instead of taking action. Together, they explore how hotels can align revenue, sales, and [...]

The AI booking shift: What hoteliers need to do now

Hotel Moment WITH KAREN STEPHENS Episode 184 The rules of hotel discovery have changed overnight. Guests have stopped searching for hotels and started asking AI to book one for them. In this episode of Hotel Moment, hosts Karen Stephens and Dylan Cole explore what Google's expansion of hotel booking into its Universal Commerce Protocol means for hoteliers and why the next 12 months could be one of the most [...]

Revinate introduces Ivy, the hospitality AI decision intelligence, built across its entire platform

Revinate introduces Ivy, the hospitality AI decision intelligence, built across its entire platform Press Release: San Antonio, June 16, 2026 Trained on 17 years of hospitality data and 1.1 billion guest profiles, Ivy turns Revinate's platform into an intelligence layer that anticipates needs and automates outcomes for hoteliers. Revinate, hospitality's leading direct booking platform, today introduced Ivy, the artificial intelligence built across its entire platform. Unveiled at HITEC 2026 in [...]

By |June 16, 2026|Categories: Press releases|

Recast: How Swiss Deluxe Hotels redefines luxury hospitality with tech

Hotel Moment WITH KAREN STEPHENS Episode 183 How can luxury hotels embrace technology without sacrificing the human connections that make hospitality special? According to Wilhelm Luxem, technology should enhance service, not get in the way of it. In this recast episode of Hotel Moment, Karen Stephens sits down with Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels and former GM of the iconic Baur Au Lac, to [...]

How to win direct bookings with AI search

Hotel Moment WITH KAREN STEPHENS Episode 182 What happens when guests stop scrolling through pages of search results and start asking AI where to stay? Hotels suddenly have a new audience to impress: the algorithms making the recommendations. In this episode of Hotel Moment, Karen Stephens sits down with Jarrett Tomback, VP of Digital Strategy and CRM at Starwood Hotels, to explore how AI search is reshaping hotel discovery, [...]