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Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort
Customer stories Personalization Leads to Higher Engagement and ROI for Abbey Beach Resort HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing REGION: Oceana Goal Putting the individual guest at the center of every communication Strategy Automate the customer journey with personalized communications Results 156X ROI Meet the customer "Revinate's [...]
Royal Garden Achieves 40% Repeat Booking Rate
Customer stories Royal Garden Achieves 40% Repeat Booking Rate HOTEL TYPE: Independent SOLUTIONS USED: Marketing REGION: North America Goal Send targeted communications to different market segments Strategy Easy access to past guest data to build ‘Smart Segments’ and send relevant campaigns Results 40% repeat booking rate Meet the customer [...]
Hotel Spero drives big ROI with upsells functionality
Customer stories Hotel Spero drives big ROI with upsells functionality HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing REGION: North America Goal Finding an email marketing system that seamlessly drives incremental revenue Strategy Implementing Revinate Marketing’s upsell functionality Results Revinate Marketing pays for itself several times over with upsells alone [...]
Eat.Drink.Sleep. Achieves Guest Loyalty Through Personalization
Customer stories Eat.Drink.Sleep. Achieves Guest Loyalty Through Personalization HOTEL TYPE: Multi-Property SOLUTIONS USED: Marketing REGION: North America Goal Generate Repeat Business Across Portfolio Strategy Gain real-time access to guest databases to build ‘Smart Segments’ Results Generated $72,000 with just 3 segmented, personalized campaigns Meet the customer “I would absolutely [...]
Go Moment broke records in 2018
In the media Go Moment broke records in 2018 Your Content Goes Here Before Go Moment became part of Revinate, they had a record-breaking year of success. In 2018, Go Moment was skyrocketing in popularity with hotels, and making a name with casinos like Caesars Entertainment. Today, Revinate Ivy is sustaining that momentum by improving the guest experience, and preventing negative reviews before they happen. Ivy is also [...]
Palm Holdings shifts 3% of bookings from OTAs to direct
Customer stories Palm holdings shifts 3% of bookings from OTAs to direct HOTEL TYPE: Multi-Property SOLUTIONS USED: Revinate Marketing REGION: North America Goal Reduce reliance on OTAs across all propperties Strategy Communicate directly with past guests to promote special offers, announcements, and discounts Results Generated $24k with first email and ultimately shifted 3% of bookings [...]