Revinate

Sanjana Chappalli

VP - Brand Marketing and Communications

Sanjana Chappalli is focused on shaping the Revinate brand to be known as the hospitality industry’s direct booking platform leader. She leads Revinate’s commitment to building brand equity with its customers, employees, and other stakeholders by setting clear marketing strategies and implementing tactical executions. Sanjana has led marketing teams in ad agencies and companies, working with global brands like Spotify, IBM, Lenovo, and Porsche in nearly 25 years of work experience across Asia, Europe and North America. Outside of work, she is a serious linguaphile: She speaks five languages fluently and is currently learning Spanish, her sixth language. Besides her love for languages, Sanjana is a frequent diver also always planning diving and snorkeling trips.

Invest in your brand and make people feel special and valued even before they have booked with you.

If you could give one piece of advice to hoteliers looking to drive more direct bookings, what would it be?

Regardless of whether you are part of a group or an independent hotel, building a brand will pay rich dividends.

What's the most creative way you've seen a hotel use guest messaging or email marketing?

A guest, impressed by the guest messaging concierge, walked up to a hotel front desk to ask the concierge out on a date. He had no idea that he was texting with a messaging product and had assumed it was a human!

If you were a hotel amenity, what would you be and why?

I’d be the gym/fitness centre. People are intentional when they walk into these and they always walk out feeling great for having taken the time to invest in themselves.

Featured articles

Revinate strengthens Senior GTM Leadership to accelerate growth on a global scale

Press release Revinate strengthens Senior GTM Leadership to accelerate growth on a global scale Doug Tilford joins as the Chief Revenue Officer; Karen Stephens moves to Chief Marketing Officer PALO ALTO, US | MARCH 28, 2024 Revinate, a global leader in hospitality technology, announces two appointments to its senior leadership team. Karen Stephens, Revinate’s current Chief Revenue Officer, will be the new Chief Marketing Officer. [...]

By |March 28, 2024|Categories: Press releases|

Big data 101 for hotels and hospitality businesses

Big data is the fuel today’s businesses run on, with research showing 98% of executives recognize the need to increase their data analytics in the next few years. Today’s hotel operators are swimming in a sea of data, with every guest interaction generating valuable information. Big data for hotels brings both opportunities and challenges. And it’s important for your business success to understand how to harness this wealth of information to enhance your operations, optimize [...]

Revinate wins Best Company Outlook 2023 award by Comparably

Revination Employees first – Revinate wins two awards by Comparably We are thrilled to announce that Revinate is a winner of Comparably’s Best Company Outlook 2023 award. We were chosen as one of the top 50 small/medium sized companies from over 15 million ratings across 70,000 companies. Comparably provides current and prospective employees with authentic and accurate information on the culture and values of other companies. And [...]

By |April 4, 2023|Categories: Revination|Tags: |

3 steps to overcoming your hotel data management problems

With high hopes, your hotel marketing team sends out a targeted email campaign to promote a special golf package for a specific guest segment. But there’s a problem. A significant number of emails bounce back because they’re invalid. Or they get tossed into spam due to misspelled names in the subject line or because the individual received multiple copies of the same promotion. It’s the result of ineffective hotel data management. When your guest database [...]