Revinate enhances guest experience at Hyatt Hotels & Resorts
The hospitality industry is transforming
Hyatt Hotels and Revinate have a secret advantage for navigating the changing tides together. Our cutting-edge technology combined with your ideas, energy, and determination are an unstoppable force. Together, we can achieve your revenue goals and create amazing guest experiences. Want to learn how to make it happen?
Resources
Uncover insights and learn about the latest trends affecting the industry. Explore our blog articles, downloadable guides, webinars, and other resources to stay in the know on everything from marketing best practices to emerging technology solutions.
Hotel Moment podcast
Shannon Knapp, President and CEO of The Leading Hotels of the World, joins Karen Stephens, Revinate CMO, to offer a comprehensive perspective on what goes into creating a luxury experience and why that experience means nothing without the right technology and staff that knows how to use it. Tune in for motivation to narrow your hotel’s focus on guest experience.
On-demand webinar
Are you looking to boost your direct revenue and gain a competitive edge? Watch our webinar, where we discuss outbound strategies designed to help effectively leverage the voice channel and propel your business forward.
Other resources
Guides
The voice channel conversion playbook for hotels
Get an overview of the voice channel and how to integrate voice into your omnichannel booking strategy. Dive into analytics and discover the real KPIs to monitor the impact of your voice channel. Don’t forget the role of outbound campaigns!
10 best practices for your hotel call center
Discover the revenue-generating call opportunity most call centers miss, the single most important metric in judging the success of a call and the five criteria for which all call center agents should be tested.
Reservation Sales
Reservation Sales supercharges the voice channel by optimizing inbound call conversion and driving outbound call strategy. With robust lead capture and management, it provides reservation agents with the data they need to deliver the right offering to guests.
