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How easy access to guest data transformed marketing at Hotel Indigo Bali Seminyak Beach
Customer stories How easy access to guest data transformed marketing at Hotel Indigo Bali Seminyak Beach HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: APAC Goal Streamline direct bookings. Strategy Data-driven campaign marketing. Results $600K in direct channel revenue in 7 months. Meet the customer “With Revinate, we have [...]
Personalization pays off: Hotel Wailea’s strategic win in the direct booking game
Customer stories Personalization pays off: Hotel Wailea's strategic win in the direct booking game HOTEL TYPE: Group, a Relais & Châteaux property SOLUTIONS USED: Revinate Marketing, Revinate Ivy REGION: North America Goal Maintain and grow direct bookings. Strategy Run campaigns with advanced segmentation and personalization. Results Reduced customer acquisition cost by 50% and increased repeat guests [...]
Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate
Customer stories Abandonment to conversion: How Columbia Hospitality boosted revenue with Revinate HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback, Cart Abandonment REGION: North America Goal Drive direct revenue. Strategy Focus on automated email campaigns. Results $28M in lifetime revenue. Meet the customer “Revenue driven by [...]
How Twin Farms leverages data to regularly engage its loyal guests and drive direct revenue
Customer stories How Twin Farms leverages data to regularly engage its loyal guests and drive direct revenue HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing, Reservation Sales REGION: North America Goal Drive repeat business. Strategy Regular guest engagement. Results $11M in lifetime revenue. Meet the customer “I am grateful [...]
The Royal Garden Hotel’s strategic email segmentation drove room nights and guest loyalty
Inspiration The Royal Garden Hotel’s strategic email segmentation drove room nights and guest loyalty Subject line: Discover what's on during your stay 💫 Sent: February 2024 Brand: Royal Garden Hotel Category: Inspiration Hotel location: London, United Kingdom (EMEA) Our thoughts: Royal Garden Hotel treats its guests to an exclusive discount at the hotel’s restaurant, Origin Kensington. The hotel strategically targeted guests staying between a specific date range, offering a 25% discount [...]
Paradise Resort Gold Coast drove 389+ room nights with early access to the biggest sale of the year
Inspiration Paradise Resort Gold Coast drove 389+ room nights with early access to the biggest sale of the year Subject line: [GUEST FIRST NAME] you’ve unlocked early access Sent: February 2024 Brand: Paradise Resort Gold Coast Category: Inspiration Hotel location: Queensland, Australia (APAC) Our thoughts: Paradise Resort Gold Coast designed a fun, one-time email campaign granting early access to the hotel’s biggest sale of the year. Guests received a special [...]