Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Íslandshótel’s commitment to clean guest data elevates guest satisfaction and brand consistency

Íslandshótel's commitment to clean guest data drives guest satisfaction and brand consistency Goal Sophisticated, revenue-driving marketing program. Strategy Consolidate all guest data into single, actionable guest data platform. Results Increased revenue by 261% YoY and improved guest satisfaction. Revinate has solved our data management problems and given us a holistic view of our guests which [...]

Legacy Vacation Resorts and Revinate: A partnership for direct booking dominance

Legacy Vacation Resorts and Revinate: A partnership for direct booking dominance Goal Grow direct bookings to compete against OTAs Strategy Leverage first-party data Results $13K in direct revenue per email campaign on average Revinate provides the data, insights, and marketing capabilities we need to drive direct bookings and personalize the guest experience. Since implementing Revinate, [...]

The power of personalization: TPG Hotels & Resorts’ journey to marketing success

The power of personalization: TPG Hotels & Resorts' journey to marketing success Goal Drive revenue with personalized, measurable marketing campaigns. Strategy Incorporate segmentation and targeted personalization in marketing efforts. Results Increased campaign effectiveness, clearer marketing ROI, and improved guest experiences. Revinate Marketing has been a game-changer for understanding our guests and engaging them in a [...]

Revitalizing luxury: How Calabash Hotel achieved a 30% increase in direct bookings while deepening guest relationships

Revitalizing luxury: How Calabash Hotel achieved a 30% increase in direct bookings while deepening guest relationships Goal Meaningful guest engagement. Strategy Focus on relationship-building through content. Results $3.1M in lifetime revenue with Revinate. We went from high bounce rates to 40% open rates. Revinate Marketing has made a huge impact on our ability to engage [...]

The fast road to recovery: How Triumph Hotels drove $17M in lifetime revenue and beat 2019 by 25%

The fast road to recovery: How Triumph Hotels drove $17M in lifetime revenue and beat 2019 by 25% Goal Drive direct bookings. Strategy Experience and value-based campaign marketing. Results 10-20% growth in direct bookings since COVID-19 pandemic. Revinate is robust but simple to use. It allows us to clearly differentiate our offers from OTAs and [...]

Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success

Guest-centric marketing: Belmont Hotel Manila's secret to direct booking success Goal Increase direct bookings via email channel. Strategy Leverage guest database to personalize email. Results More than 18M Php since 2020 in direct booking revenue via email marketing. Revinate is a major tool for us to stay meaningfully connected with past guests and in generating [...]