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2026 Hospitality Benchmark Report: The voice channel playbook | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 178 Are your calls converting or slipping through the cracks? High-intent callers aren’t just inquiries, they’re some of your most valuable revenue opportunities. But without the right strategy, visibility, and follow-up, too many of those conversations never turn into bookings. In this episode of Hotel Moment, we’re featuring a webinar from our 2026 Hospitality Benchmark Report leadership series with Bailey Yeats (Revinate) and [...]
The margin UKI hotels are giving away to OTAs, and how to take it back
In the UK, Booking.com and Expedia are still the top two revenue-generating booking channels. Direct is third. That's not a crisis, but it is a problem, because direct bookings generate 65% more revenue per booking than OTAs, the cost of acquisition has risen 25% since 2019, and every commission payment — running at 15% to 30%, applied to a VAT-inclusive rate in the UK — is margin that belongs to your P&L, not theirs. The [...]
The Revination – April 2026
The Revination April 2026 Explore Revinate’s monthly digest of hospitality’s latest insights and tips. As hoteliers, we know you’re flooded with information. The Revination simplifies that noise, making it easier for you to focus on what’s happening in hospitality, why it matters, and what action you can take today. We also share our perspective on industry trends and highlighting the strategies driving game-changing results for hotels like yours. Subscribe on LinkedIn. [...]
Capture and convert FIFA World Cup demand and win more direct revenue
Hotel Moment WITH KAREN STEPHENS Episode 177 In this episode of Hotel Moment, Adam Mogelonsky breaks down one of the biggest misconceptions in hospitality: that global events like FIFA are just short-term demand spikes. Because while the surge in bookings is real, Adam argues the bigger opportunity is what hotels build around it, and how those strategies can drive revenue long after the event ends. As guest booking behavior [...]
Hospitality Benchmark Report leadership series: Unlocking revenue from the guest data you already have
Hotel Moment WITH KAREN STEPHENS Episode 176 You’re likely sitting on your hotel’s next major revenue driver. It’s hidden in the guest data you already collect. When guest data is fragmented, you miss the chance to recognize returning guests and grow repeat revenue. But when that data is unified in a single profile, every interaction becomes an opportunity to build loyalty. In this episode of Hotel Moment, Bailey Yeats [...]
Why hotel branding is the most underused revenue strategy in hospitality
Hotel Moment WITH KAREN STEPHENS Episode 175 In this episode of Hotel Moment, host and Revinate’s Managing Director of EMEA, Dylan Cole, sits down with Tomas Bäcklund, CMO of Elite Hotels of Sweden, to challenge one of the biggest assumptions in hospitality: growth comes from optimizing pricing, distribution, and efficiency alone. Because while those levers matter, Tomas argues there’s a more powerful and underutilized strategy hiding in plain sight. [...]