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2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 174 Are your emails driving revenue or adding noise? Hotels using targeted campaigns see dramatically higher conversions, while generic sends can perform up to 10x worse. Because if your message fits everyone, it converts no one. In this episode of Hotel Moment, we’re featuring a webinar from our 2026 Hospitality Benchmark Report leadership series — revealing why mass email blasts are falling short [...]
Islamorada Resort
How Islamorada Resort Collection generated $1M in 6 weeks with a smarter call center A real-world example of how modern reservation sales teams convert more calls into direct revenue In just six weeks, Islamorada Resort Collection completely relaunched its internal call center and generated over $1M in revenue in the process. By combining Revinate Reservation Sales with expert guidance from Dragonfly Strategists, the team improved call handling, increased agent confidence, and boosted conversion [...]
Northview Hotel Group
How Northview Hotel Group drove $40M in direct revenue through personalization Powered by Revinate Marketing and Reservation Sales. Northview Hotel Group shifted to a customer-focused strategy to grow direct revenue in a market dominated by OTAs. By combining personalized email marketing with a strong voice channel, the group connected with guests across multiple touchpoints, built lasting relationships, and generated $40 million in direct revenue using Revinate Marketing and Reservation Sales. Read the full [...]
Legacy Vacation Resorts
How Legacy Vacation Resorts generated $13K per campaign with email marketing Powered by the Revinate Marketing product Legacy Vacation Resorts adopted a data-driven approach to guest marketing, using first-party guest data to identify the right segments and personalize email campaigns. By focusing on relevance and timing, the team increased engagement, drove more direct bookings, and generated an average of $13K in revenue per campaign using Revinate Marketing. Read the full story here → [...]
IHG East Asia and Pacific Commercial Summit 2026
Let's meet in Hanoi. Joining the IHG East Asia and Pacific Commercial Conference? Let’s talk about how leading hotel teams are turning guest data into consistent, measurable revenue — and where they’re seeing real impact today. Answer a few questions and we'll get your registered. We work with 100+ IHG hotels in APAC In 2025, we ran campaigns, generating over 570,000 room nights. [...]
The Calabash Hotel
How The Calabash Hotel increased guest engagement and drove $3.1M in lifetime revenue A luxury hotel customer story powered by personalized email marketing and clean guest data The Calabash Hotel, a Relais & Châteaux property, transformed its guest communication by investing in clean guest data, thoughtful design, and personalized email marketing. By sending timely, relevant, and on-brand messages across the guest journey, the hotel boosted engagement, increased direct bookings, and generated $3.1 million [...]