Featured articles
Revinate unplugged: Super user secrets & success stories | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 133 In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinators Melissa McMullin, Product Marketing Manager, and Brent Sanders, Senior Customer Education Specialist, sit down with Miranda Cubillas, Director of Reservations and Recreation at Ojai Valley Inn, to spill the secrets about how hotel profitability isn’t out of reach with the [...]
Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 132 In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinator Anisha Yadav, VP of Customer and Product Marketing, and Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, review some of the latest data from the hospitality landscape, including key U.S. hotel demand trends, critical hotel performance metrics, and notable growth [...]
Delivering world-class service: Lessons in global luxury hospitality
Hotel Moment WITH KAREN STEPHENS Episode 131 In this week’s episode of Hotel Moment, Jeff Wielgopolan, Service Director of Meadwood Napa Valley & The Napa Valley Reserve, joins Revinate CMO Karen Stephens to share a guiding philosophy that ensures your hotel stands the test of time: To enjoy a luxury experience, all guests should have to do is show up and pay. Jeff explains how the training and treatment [...]
Why your hotel needs an abandoned cart campaign
There they go. Wave goodbye to your guests walking right out of the digital door. Now, wait just a second. You don’t have to let that door slam in your face because prospective guests are never truly “gone.” You have the superpower to bring them right back to your booking engine and secure a stay. There’s lost revenue sitting in limbo that’s yours to claim. With what you ask? With a well-timed, well-crafted, abandoned cart [...]
Providing more than a room: How Foster Supply Hospitality reimagines the hotel experience
Hotel Moment WITH KAREN STEPHENS Episode 130 In this week’s episode of Hotel Moment, Sims Foster, co-founder of Foster Supply Hospitality, joins Revinate CMO Karen Stephens for a lesson on brand building and why hoteliers should see their rooms as more than “just four walls.” Sims also shows how one hotelier can do so much good in the local community — serving guests as well as those in need. [...]
Innovation in hospitality: Insights from a Forbes Travel Guide executive
Hotel Moment WITH KAREN STEPHENS Episode 129 In this week’s episode of Hotel Moment, you’ll find out if you're sacrificing the guest experience for the sake of reducing costs or if you’re making smart technology decisions that increase staff productivity and make your guests happy. Stuart Greif, Executive Vice President, Chief Strategy, Innovation & Operating Officer at Forbes Travel Guide, joins Revinate CMO Karen Stephens to share how he’s [...]