Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Winning the holiday rush: Breaking through the BFCM inbox | a Revinate webinar

Hotel Moment WITH KAREN STEPHENS Episode 150 In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, that will help you save lost revenue during the holiday season. And it all comes down to deliverability. Revinators Anisha Yadav, VP Customer and Product Marketing; Melissa Hsu, Sr. Director, Product Management; and Freya Craig, Sr. Customer & Product Marketing Manager explain why it’s a [...]

Revinate launches integration with Ulyses PMS to boost guest intelligence and direct bookings

Revinate launches integration with Ulyses PMS Press Release: Amsterdam – October 20, 2025 The partnership combines Ulyses' cloud-based property management system with Revinate's direct booking platform, enabling hoteliers to build rich guest profiles, personalize marketing, and increase revenue from direct channels. Read it in Spanish → Revinate, a direct booking platform transforming the hospitality industry, announced today an integration with Ulyses PMS by Septeo Hospitality, a cloud-based property management [...]

By |October 22, 2025|Categories: Press releases|Tags: |

InterContinental London Park Lane showcases award-winning dining and drives ancillary revenue

Inspiration InterContinental London Park Lane showcases award-winning dining and drives ancillary revenue Subject line: Exciting News! Sent: September 2025 Brand: Theo Randall Cucina Italiana at the InterContinental London Park Lane Category: Inspiration Hotel location: London, United Kingdom (EMEA) Our thoughts: InterContinental London Park Lane successfully promoted its award-winning restaurant, Theo Randall Cucina Italiana, to drive engagement, boost event registration, and increase dining reservations, resulting in ancillary revenue and room bookings. This [...]

By |October 21, 2025|Categories: Inspirations|Tags: |

The Ranch at Laguna Beach drives direct revenue with this cart abandonment drip series

Inspiration The Ranch at Laguna Beach drives direct revenue with this cart abandonment drip series Subject line: Drip 1: You're so close to a Laguna Beach getaway Drip 2: Hey [GUEST FIRST NAME], you left something behind! Sent: Drip 1: 1 minute after shopping cart is abandoned Drop 2: 2 days later at 08:00 PDT Brand: The Ranch at Laguna Beach Category: Inspiration Hotel location: Laguna Beach, CA (North America) [...]

By |October 19, 2025|Categories: Inspirations|

Email timing that converts: Win guests on Travel Tuesday

While Black Friday and Cyber Monday may grab the headlines, Travel Tuesday is where hoteliers really need to focus on making their move. Falling right after the shopping frenzy, Travel Tuesday is when travelers are still browsing, comparing, and ready to book their next getaway — and when a perfectly timed email can make all the difference and increase your direct bookings. While most brands go quiet after Cyber Monday, hotels that send well-timed, segmented [...]

By |October 17, 2025|Categories: Blog|Tags: |