Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Microsegmentation for hotels: Driving revenue through direct bookings

Two guests book the same property. Same city. Same age. Same check-in date. But one always upgrades to a suite and books spa services. Meanwhile, the other books early, uses loyalty perks, and prefers a late checkout. Demographically speaking, they’re identical. But behaviorally? Well, they couldn’t be more different. And that means how you communicate with them has to be different as well. This is where microsegmentation comes into play and gives your properties a [...]

By |September 4, 2025|Categories: Blog|Tags: |

Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach

Hotel Moment WITH KAREN STEPHENS Episode 143 In this week’s episode of Hotel Moment, Neil Braude, COO at the Imperial London Hotels, joins Revinate CMO Karen Stephens to explain why your hotel may be limiting your revenue and performance potential — and why you’re better off adopting AI when it comes to personalizing the guest experience. Neil describes AI as a tool — one that improves staff productivity and [...]

Revinate appoints seasoned SaaS executive Ankur Bhandari as CFO

Press release Revinate appoints seasoned SaaS executive Ankur Bhandari as CFO to accelerate next phase of growth Your Content Goes Here Fortune 500 veteran joins as the company’s Customer Data Platform continues to unlock revolutionary omnichannel guest journeys for hospitality businesses globally SAN FRANCISCO, CA, USA (September 2, 2025) — Revinate, hospitality's leading direct booking platform, today announced the appointment of Ankur Bhandari as [...]

By |September 2, 2025|Categories: Press releases|

Winning the holiday rush: Breaking through the BFCM inbox

Hotel Moment DEEP DIVE WEBINARS Boost your hotel email deliverability this peak season and beyond. Join our webinar to learn proven strategies for hoteliers to improve inbox placement and create high-deliverability emails that drive more direct bookings during Black Friday, Cyber Monday (BFCM), and Travel Tuesday. On-demand Watch now Meet your hosts Anisha Yadav, VP Customer and Product Marketing, Revinate Melissa Hsu, [...]

By |August 28, 2025|Categories: Webinars|Tags: , |

Hotel Botánico & The Oriental Spa Garden’s August newsletter delivers above-average results

Inspiration Hotel Botánico & The Oriental Spa Garden's August newsletter delivers above-average results Subject line: Botánico Days: Up to 30% Off to Rediscover Luxury Sent: August 2025 Brand: Hotel Botánico & The Oriental Spa Garden Category: Inspiration Hotel location: Puerto de la Cruz, Tenerife, Spain (EMEA) Our thoughts: Hotel Botánico & The Oriental Spa Garden’s August newsletter showcases how the right mix of offers and execution can deliver standout results. Featuring [...]

By |August 27, 2025|Categories: Inspirations|Tags: |

Winning the holiday rush: Top trends and proven plays for BFCM

Hotel Moment DEEP DIVE WEBINARS Join us for Winning the Holiday Rush: Top Trends and Proven Plays for BFCM, a webinar designed to help hoteliers maximize their cyber holiday season success. We’ll share the latest travel trends, real-world campaign examples, and actionable strategies to drive direct revenue during the busiest days of the year. On-demand Watch now Meet your hosts Anisha Yadav, VP Customer [...]

By |August 25, 2025|Categories: Webinars|Tags: , |