Featured articles
Microsegmentation for hotels: Driving revenue through direct bookings
Two guests book the same property. Same city. Same age. Same check-in date. But one always upgrades to a suite and books spa services. Meanwhile, the other books early, uses loyalty perks, and prefers a late checkout. Demographically speaking, they’re identical. But behaviorally? Well, they couldn’t be more different. And that means how you communicate with them has to be different as well. This is where microsegmentation comes into play and gives your properties a [...]
Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach
Hotel Moment WITH KAREN STEPHENS Episode 143 In this week’s episode of Hotel Moment, Neil Braude, COO at the Imperial London Hotels, joins Revinate CMO Karen Stephens to explain why your hotel may be limiting your revenue and performance potential — and why you’re better off adopting AI when it comes to personalizing the guest experience. Neil describes AI as a tool — one that improves staff productivity and [...]
Revinate appoints seasoned SaaS executive Ankur Bhandari as CFO
Press release Revinate appoints seasoned SaaS executive Ankur Bhandari as CFO to accelerate next phase of growth Your Content Goes Here Fortune 500 veteran joins as the company’s Customer Data Platform continues to unlock revolutionary omnichannel guest journeys for hospitality businesses globally SAN FRANCISCO, CA, USA (September 2, 2025) — Revinate, hospitality's leading direct booking platform, today announced the appointment of Ankur Bhandari as [...]
Winning the holiday rush: Breaking through the BFCM inbox
Hotel Moment DEEP DIVE WEBINARS Boost your hotel email deliverability this peak season and beyond. Join our webinar to learn proven strategies for hoteliers to improve inbox placement and create high-deliverability emails that drive more direct bookings during Black Friday, Cyber Monday (BFCM), and Travel Tuesday. On-demand Watch now Meet your hosts Anisha Yadav, VP Customer and Product Marketing, Revinate Melissa Hsu, [...]
Hotel Botánico & The Oriental Spa Garden’s August newsletter delivers above-average results
Inspiration Hotel Botánico & The Oriental Spa Garden's August newsletter delivers above-average results Subject line: Botánico Days: Up to 30% Off to Rediscover Luxury Sent: August 2025 Brand: Hotel Botánico & The Oriental Spa Garden Category: Inspiration Hotel location: Puerto de la Cruz, Tenerife, Spain (EMEA) Our thoughts: Hotel Botánico & The Oriental Spa Garden’s August newsletter showcases how the right mix of offers and execution can deliver standout results. Featuring [...]
Winning the holiday rush: Top trends and proven plays for BFCM
Hotel Moment DEEP DIVE WEBINARS Join us for Winning the Holiday Rush: Top Trends and Proven Plays for BFCM, a webinar designed to help hoteliers maximize their cyber holiday season success. We’ll share the latest travel trends, real-world campaign examples, and actionable strategies to drive direct revenue during the busiest days of the year. On-demand Watch now Meet your hosts Anisha Yadav, VP Customer [...]

