Featured articles
Hotel Database Health – EMEA
← Go back to Hospitality Benchmark Report Hotel database health - EMEA The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These benchmarks focus on EMEA’s hotel database health channel for sanitizing guest data and identifying OTA referrals. Quick links Hotel database health channel: introduction Clean, accurate data is the foundation The database health channel represents how well hoteliers know [...]
Hotel Database Health – North America
← Go back to Hospitality Benchmark Report Hotel database health - North America The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These benchmarks focus on North American database health for sanitizing guest data and de-anonymizing OTA referrals. Quick links Hotel database health: introduction Clean, accurate data is the foundation The hotel database health represents how well hoteliers know their [...]
Web capture – APAC
← Go back to Hospitality Benchmark Report Hotel web capture - APAC The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These benchmarks focus on APAC’s web capture channel for reputation management and cart abandonment. Quick links Web capture: introduction Guest data from across your online footprint The web capture channel represents how well hoteliers collect and activate guest data from across [...]
Hotel Database Health – Global
← Go back to Hospitality Benchmark Report Hotel database health - Global The 2026 Hospitality Benchmark Report helps hoteliers assess performance, pinpoint improvements, and set goals. These benchmarks focus on global hotel database health for sanitizing guest data and identifying OTA referrals. Quick links Hotel database health: introduction Clean, accurate data is the foundation The database health channel represents how well hoteliers know their guests [...]
If you’re willing to pay, we will give it to you
Hotel Moment WITH KAREN STEPHENS Episode 115 In this week’s episode of the Hotel Moment podcast, Casper Overbeek, Chief Product Officer at citizenM, joins Revinate CMO Karen Stephens, detailing a seemingly obvious approach to guest loyalty for hotels looking to capitalize on brand affinity — a subscription model. Successful subscription models exist outside of the hospitality industry and drive revenue for brands that customers are willing to pay to [...]
Don’t be afraid to start from scratch
Hotel Moment WITH KAREN STEPHENS Episode 114 In this week’s episode of the Hotel Moment podcast, Hans Meyer, Co-Founder & Managing Director at Zoku, joins Karen Stephens, with an enlightening perspective that counters the traditional setup for hotel accommodations — a hybrid model — combining office spaces and hotel rooms for a multi-functional guest experience. Hans also shares why hotels can go beyond a “heads in beds” approach to solve [...]