Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Revinate expands its presence in Asia Pacific to fuel growth

Press release Revinate expands its presence in Asia Pacific to fuel growth Your Content Goes Here Travel and hospitality SaaS veteran Jeff Hoh joins as APAC Head of Sales alongside hospitality expert Nick Ellis as Australia Country Director. The duo bring experience with Agoda, Bookaway, Seatos, Accor, Ovolo, Spicers Retreats, and Salter Brothers Hospitality Singapore  Revinate, hospitality's leading direct booking platform, is excited to [...]

By |August 20, 2025|Categories: Press releases|

Stop ignoring the phone: Why the voice channel is your hidden revenue channel

Hotel Moment WITH KAREN STEPHENS Episode 141 In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive. The voice channel is all about storytelling. And you know you’ve mastered the voice channel when reservation agents shift from securing a simple booking to actively selling your hotel and its compelling story. Guests love that. To help you tap into more of the things [...]

The Future of Hotel Data Report Reveals Nearly 50% of Hoteliers Struggle to Access Critical Data

Press release The Future of Hotel Data Report reveals nearly 50% of hoteliers struggle to access critical data, limiting revenue growth Your Content Goes Here Report from Revinate and Hapi finds disconnected systems and inaccurate data are top barriers to personalized guest experiences San Francisco – August 19, 2025 Hapi, hospitality's data connectivity partner, and Revinate, the industry's leading customer data and direct booking platform, today [...]

By |August 19, 2025|Categories: Press releases|

Why winning guest loyalty is top priority

This article was written by Max Starkov and originally published on Hospitality Net. Read more here. Some industry experts claim that hotel guests are inherently disloyal, are interested only in the best deal, and, inevitably, end up booking with the OTAs — where they find the lowest rates. I believe these “experts” are wrong. Hotel rates are important, of course, but people are looking for value, recognition, and personalized service delivery. A loyalty program can [...]

By |August 14, 2025|Categories: Blog|Tags: |

Stop ignoring the phone: Why the voice channel is your hidden revenue channel

Hotel Moment DEEP DIVE WEBINARS Your voice channel is your most powerful booking engine. Are you using it to its fullest potential? For historic hotels, every call is a chance to sell more than a bed. It's a chance to sell a story. But if your agents can't confidently share what makes your property unique, then that means you're leaving revenue on the table. Join Revinate and French Lick Resort for [...]

By |August 13, 2025|Categories: Webinars|Tags: , |

Van der Valk Schiphol drives 128 room nights with their first Revinate Marketing campaign

Inspiration Van der Valk Schiphol drives 128 room nights with their first Revinate Marketing campaign Subject line: Nieuwsbrief Zomer van der Valk Hotel Schiphol Sent: July 2025 Brand: Van der valk Hotel Schiphol Category: Inspiration Hotel location: Hoofddorp, Netherlands (EMEA) Our thoughts: Van der Valk Hotel Schiphol launched their first email campaign with Revinate Marketing and booked 128 room nights! The campaign highlighted the stress-free start guests can enjoy with [...]

By |August 13, 2025|Categories: Inspirations|Tags: |