Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

How using upsells can drive personalization in hotels

Upsells allow you to enhance personalization in hotels across your portfolio Leveraging personalized upsells can help you unlock direct revenue. Discover how to fine-tune your approach with our guide, “The ultimate guide to upselling techniques for your hotel.” Upsells are powerful. Many hoteliers view upsells as a means to drive quick and easy ancillary revenue, which can be effective, but only when done right. To convince guests to purchase offers that will enhance their experience, [...]

By Marketing Team|November 8, 2022|Categories: Blog|Tags: Customer Data Platform, Hotel Email Marketing, Revinate Marketing|

Why providing the best hotel guest experience matters now more than ever

See why delivering the best hotel guest experience should be a priority 2022 was a year of learning and recovery for the hotel industry. But times are changing. There are emerging trends that we can already expect to have implications for the coming years. Now, it’s time for hoteliers to start planning what they can do to ensure the best hotel guest experience possible should be the center of everything they do. Let’s look into [...]

By Marketing Team|November 2, 2022|Categories: Blog|Tags: Hospitality Trends, Hotel Email Marketing, Revinate Guest Feedback, Revinate Marketing|

Anyone can talk to Ivy, a powerful AI text-messaging solution

In the media Anyone can talk to Ivy, a powerful AI text-messaging solution Your Content Goes Here Throughout the hospitality industry, AI technology is becoming mainstream. In many instances, Revinate Ivy paved the way as one of the first AI-powered text messaging solutions. She elevates the guest experience, delivers quick and automated messaging, and offloads tasks from the front desk staff for hoteliers. The Wall Street Journal [...]

By Marketing Team|January 23, 2022|Categories: In the media|

Revinate acquires Go Moment

In the media Revinate acquires Go Moment Your Content Goes Here Revinate acquired Go Moment in 2021, and their innovative, forward-thinking AI technology solution, Ivy, has been a powerhouse for Revinate ever since. We couldn’t be happier to have Go Moment’s former CEO, Raj Singh, leading Revinate’s Marketing Department as CMO. Revinate Ivy has generated 20X ROI for hoteliers, streamlining and strengthening their guest communication. And 60% [...]

By Marketing Team|November 17, 2021|Categories: In the media|

Go Moment enters Europe and Mexico with Ivy, offering hotel guests unforgettable experiences

In the media Go Moment enters Europe and Mexico with Ivy, offering hotel guests unforgettable experiences Your Content Goes Here Before Revinate acquired Go Moment, Go Moment was already expanding their reach with Ivy. In 2021, Ivy expanded into Mexico and Belgium for hoteliers such as Hotel Mousai in Puerto Vallarta, Mexico (TAFER Hotels and Resorts’ luxury property), and Xcentric Hotels in Belgium. Here’s an excerpt from [...]

By Marketing Team|July 20, 2021|Categories: In the media|

Go Moment broke records in 2018

In the media Go Moment broke records in 2018 Your Content Goes Here Before Go Moment became part of Revinate, they had a record-breaking year of success. In 2018, Go Moment was skyrocketing in popularity with hotels, and making a name with casinos like Caesars Entertainment. Today, Revinate Ivy is sustaining that momentum by improving the guest experience, and preventing negative reviews before they happen. Ivy is [...]

By Marketing Team|November 29, 2018|Categories: In the media|

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