Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Black Desert Resort encourages guests to rebook before they leave property with this campaign

Inspiration Black Desert Resort encourages guests to rebook before they leave property with this campaign Subject line: Having Fun, [Guest First Name]? Sent: 1 day before check-out Brand: Black Desert Resort Category: Inspiration Hotel location: Ivins, UT (NAM) Our thoughts: Black Desert Resort is demonstrating the power of timely automation with its "24-hour Pre-Departure" campaign. This campaign strategically targets guests a day before they are scheduled to leave, while [...]

By |August 11, 2025|Categories: Inspirations|Tags: |

Kimpton De Witt builds an engaged guest database, one welcome email at a time

Inspiration Kimpton De Witt builds an engaged guest database, one welcome email at a time Subject line: Hello from Kimpton De Witt Sent: Recurring with website sign-up Brand: Kimpton De Witt, an IHG property Category: Inspiration Hotel location: Amsterdam, Netherlands (EMEA) Our thoughts: Kimpton De Witt Amsterdam expands its guest database through a newsletter sign-up form on their website. Using Revinate's Contact List API, visitor data is passed directly [...]

By |August 11, 2025|Categories: Inspirations|Tags: |

How Hospitality America elevates guest experience through culture and data ownership

Hotel Moment WITH KAREN STEPHENS Episode 139 In this week’s episode of Hotel Moment, Ben Campbell, President and CEO of Hospitality America, joins Revinate CMO Karen Stephens with a refresher in investing where it matters — your people, your technology, and the guest experience. With siloed data being every hotelier's enemy, Ben explains why technology that allows you to control and centralize your data is your superpower. Ben also [...]

InterContinental Kaohsiung turns birthdays into restaurant reservations with this campaign

Inspiration InterContinental Kaohsiung turns birthdays into restaurant reservations with this campaign Subject line: Happy Birthday dear [guest first name] 🎉 Sent: 14 days before guest's birthday Brand: InterContinental Kaohsiung, an IHG property Category: Inspiration Hotel location: Kaohsiung City, Taiwan (APAC) Our thoughts: InterContinental Kaohsiung is turning guest data into measurable ancillary revenue with a well-timed, personalized birthday campaign. Guests receive an email 14 days before their birthday, inviting them [...]

By |August 5, 2025|Categories: Inspirations|Tags: |

The Tides Inn drives urgency and 300+ room nights with this countdown

Inspiration The Tides Inn drives urgency and 300+ room nights with this countdown Subject line: It's The Last Day To Reserve Our Best Offer Yet Sent: July 2025 Brand: The Tides Inn Category: Inspiration Hotel location: Irvington, Virginia (NAM) Our thoughts: The Tides Inn launched a high-impact email campaign designed to drive immediate bookings ahead of the summer season. By resending the campaign three times and featuring a prominent countdown [...]

By |July 30, 2025|Categories: Inspirations|Tags: |