Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

The Tides Inn drives urgency and 300+ room nights with this countdown

Inspiration The Tides Inn drives urgency and 300+ room nights with this countdown Subject line: It's The Last Day To Reserve Our Best Offer Yet Sent: July 2025 Brand: The Tides Inn Category: Inspiration Hotel location: Irvington, Virginia (NAM) Our thoughts: The Tides Inn launched a high-impact email campaign designed to drive immediate bookings ahead of the summer season. By resending the campaign three times and featuring a prominent countdown [...]

By |July 30, 2025|Categories: Inspirations|Tags: |

Do’s and don’ts of converting travel browsers into bookers

It happened again: A potential guest landed on your hotel’s website, spent time browsing your room options, checked availability, and even clicked through to your booking engine. But then they left without completing their reservation. They were so close to booking, so why didn’t they? These website abandonments are incredibly frustrating when you’re working hard to increase direct bookings. And the challenge of turning lookers into bookers is real for hoteliers — and it’s one [...]

By |July 24, 2025|Categories: Blog|Tags: |

Building better business relationships: From contracts to culture

Hotel Moment WITH KAREN STEPHENS Episode 137 In this week’s episode of Hotel Moment, Mandi Graziano, Vice President of Global Accounts for the Hotel Performance Network and a podcaster herself, joins Revinate CMO Karen Stephens to recommend that every hotelier give themselves an audit by taking a look at how they conduct themselves in any business relationship. From contract negotiation to how you show up for your guests, Mandi [...]

By |July 23, 2025|Categories: Hotel Moment Podcast|

Targeting drive markets fuels $400K+ in direct bookings for Lake Powell Resort

Inspiration Targeting drive markets fuels $400K+ in direct bookings for Lake Powell Resort Subject line: Short Drive. Big Escape Sent: June 2025 Brand: Lake Powell Resorts & Marinas, managed by Aramark Destinations Category: Inspiration Hotel location: Lake Powell, Arizona (North America) Our thoughts: Aramark Destinations executed a highly effective and targeted email campaign for Lake Powell Resort by focusing on guests within driving distance to the property, specifically those residing [...]

By |July 21, 2025|Categories: Inspirations|Tags: |

Majestic Hotel & Spa Barcelona wins U.S. guests with this 4th of July campaign

Inspiration Majestic Hotel & Spa Barcelona wins US guests with this 4th of July campaign Subject line: [Guest], Fourth of July Greetings!! 🎆🇺🇸 Sent: July 4th, 2025 Brand: Majestic Hotel and Spa Barcelona Category: Inspirations Hotel location: Barcelona, Spain (EMEA) Our thoughts: To capture US demand during a key holiday period, Majestic Hotel & Spa Barcelona, a member of Leading Hotels of the World, launched a dedicated 4th of July [...]

By |July 18, 2025|Categories: Inspirations|Tags: |

Revinate office hours for IHG hoteliers

Office hours for IHG hoteliers With office hours, you set the agenda. Don’t have time to stay the full session? No problem! Feel free to drop in and out. Office hours will not be recorded for distribution after the session. Questions will be answered on a first-come, first-served basis. Upcoming Office Hours: TBD Meet your hosts Philippa Lucas Sr. Customer Success Manager [...]

By |July 16, 2025|Categories: Events|