Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

How One King West transformed the guest journey with AI-powered text messaging

How One King West transformed the guest journey with AI-powered text messaging Guest engagement 16% guest engagement rate with an opt-out rate of only 0.91% Guest inquiries 13 minutes to resolve guest inquiries with 31% automation rate Guest satisfaction 4.7 out of 5 average rating among hotel guests “Once we switched to Revinate Ivy, thanks to [...]

By |February 2, 2025|Categories: Customer stories|Tags: |

From anonymous to appreciated — personalizing for repeat guests

Hotel Moment WITH KAREN STEPHENS Episode 113 In this week’s episode of the Hotel Moment podcast, John Burns, President of Hospitality Technology Consulting, joins Karen Stephens, Revinate CMO, to offer a solution to the age-old problem of, quite simply, knowing who your guests are. More specifically, John emphasizes the need to move from “anonymous to appreciated” when it comes to recognizing your repeat guests and providing them with the [...]

By |January 29, 2025|Categories: Hotel Moment Podcast|

Bunker success: Streamsong Resort drove 1700+ room nights with this one-time email campaign

Inspiration Bunker success: Streamsong Resort drove 1700+ room nights with this one-time email campaign Subject line: The Bunker Experience Sent: January 2025 Brand: Streamsong Resort Category: Inspiration Hotel location: Bowling Green, Florida (NAM) Our thoughts: Streamsong Resort successfully generated over 1700 room nights through this creative email campaign promoting "The Bunker Experience," a premium retreat for groups of 8-10 golfers. By emphasizing exclusive access to "The Bunker Suite" and [...]

By |January 28, 2025|Categories: Inspirations|Tags: |

Personalized luxury: How email design enhances the guest journey

Hotel Moment DEEP DIVE WEBINARS From pre-arrival communication to post-stay follow-ups, every touchpoint matters. Your email design isn’t just a marketing tool — it’s an extension of your brand and the experiences you offer. This webinar will explore how email design can elevate your guest journey, leaving lasting impressions and driving measurable results. Watch now Meet your hosts Dylan Cole, Managing Director Sales, EMEA, [...]

By |January 28, 2025|Categories: Webinars|Tags: |

Hapi and Revinate team up to enable hoteliers to drive direct bookings quickly and at scale

Press release Hapi and Revinate team up to enable hoteliers to drive direct bookings quickly and at scale Your Content Goes Here The partnership leverages Hapi’s unified data model, which accelerates Revinate’s ability to activate its direct booking platform across enterprise groups MIAMI, Jan. 23, 2025 — Today, Hapi, the leading hospitality data and connectivity solutions provider, announced its partnership with Revinate, a direct [...]

By |January 23, 2025|Categories: Press releases|

2025 hospitality market outlook

Hotel Moment WITH KAREN STEPHENS Episode 112 In this week’s episode of the Hotel Moment podcast, Jan Freitag, National Director of Hospitality Market Analytics at CoStar Group, joins Karen Stephens, Revinate CMO, to share CoStar’s latest forecast data with tips on how hoteliers can be a bit more market savvy as they sift through ADR numbers, occupancy rates, and consumer trends. With a simple heuristic, Jan makes it easy [...]