Featured articles
How to build and scale a value-driven loyalty program for your guests
The Hotel Moment podcast — episode 76 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Ellis Connolly, CRO of Laasie.ai, challenge the status quo of traditional loyalty programs and open up the idea of experience-led and value-based loyalty programs. Connolly shares his views on why loyalty should go beyond points. Instead, he advocates for serving guests with personalized rewards to help participation truly stick. Tune [...]
Driving revenue and rankings: The Inn @ Northrup Station’s journey with Revinate
Driving revenue and rankings: The Inn @ Northrup Station's journey with Revinate Goal Drive direct bookings and beat comp set. Strategy Leverage technology to augment team. Results $1.6M in lifetime revenue with Revinate. Revinate has greatly improved our email marketing with the ability to connect to our customer database and create guest segments. It has [...]
How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization
How Revinate helped Level Hotels & Furnished Suites’ marketing team become a data-first organization Goal Drive direct bookings. Strategy Leverage first-party data. Results Generating 900+ room nights per marketing campaign Before Revinate, our data was messy, hard to work with, and provided no insights. Today, thanks to Revinate, we not only leverage data to drive [...]
How bringing together guest data launched 1834 Hotels’ marketing transformation
How bringing together guest data launched 1834 Hotels’ marketing transformation Goal Compete against OTAs. Strategy Leverage guest data in email campaigns. Results YOY increase in direct booking revenue. With Revinate, we can finally control the booking journey and drive direct revenue by leveraging our data and marketing directly to our customers. Amy Martin-Smith Business [...]
6 Lunar New Year campaign examples you need to see
Prepare for the snake – the Year of the Snake, to be exact! It’s time to get your guests ready for the celebration. Luckily, there are plenty of ways to do this with email campaigns. But how do you stand out from the crowd? What kind of eye-catching subject line should you use? And what promotions should you include in your emails? If you need some inspiration, we’re here to help. Take a look at [...]
How to make every guest touchpoint count and lead guest experiences with trust
The Hotel Moment podcast — episode 75 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Andrew Ladd, VP of Marketing at Noble Hotels & Resorts, go below the surface to discuss what it means to gain the trust of guests. Hoteliers are at a huge advantage when it comes to leveraging technology to gather data to better understand their guests, but Ladd reminds us that [...]

