Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate

Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate Goal Drive direct bookings and take control of their email marketing. Strategy Focus email campaigns on guest experience and use smart segmentation. Results Increased average revenue per email campaign, along with an impressive ROI. Revinate allows us to create relationships with [...]

Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service

Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service Goal Increase transient guest revenue. Strategy Develop a high-performing, guest-focused voice team. Results Along with increased guest satisfaction scores, the average room revenue per booked call increased by 72%, and the conversion rate is up by +106%. Revinate has supported our goal [...]

From basic to sophisticated: How The July transformed its marketing and increased their direct booking revenue

From basic to sophisticated: How The July transformed its marketing and increased direct booking revenue Goal Drive more direct bookings to reduce reliance on OTAs. Strategy Advanced email segmentation and personalization. Results 11x ROI in the last 12 months. Revinate has transformed how we market and given us the edge that we need to compete [...]

Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success

Guest-centric marketing: Belmont Hotel Manila's secret to direct booking success Goal Increase direct bookings via email channel. Strategy Leverage guest database to personalize email. Results More than 18M Php since 2020 in direct booking revenue via email marketing. Revinate is a major tool for us to stay meaningfully connected with past guests and in generating [...]

The blueprint for a top-tier hotel reservation team

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise extends far beyond just facilitating bookings. They shape a guest’s first impression of your hotel, manage room allocation, enable seamless [...]

By |December 26, 2023|Categories: Blog|Tags: , |