Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

What does it take to create a winning revenue strategy?

The Hotel Moment podcast — episode 69 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Caryl Helsel, Founder and CEO of Dragonfly Strategists, explain how closely monitoring the guest journey helps achieve revenue goals. Helsel also shares how technology connects these ideas and discusses ways to apply technology to every aspect of hotel operations. From distribution to commercial, Helsel discusses why all teams should be [...]

Íslandshótel’s commitment to clean guest data elevates guest satisfaction and brand consistency

Íslandshótel's commitment to clean guest data drives guest satisfaction and brand consistency Goal Sophisticated, revenue-driving marketing program. Strategy Consolidate all guest data into single, actionable guest data platform. Results Increased revenue by 261% YoY and improved guest satisfaction. Revinate has solved our data management problems and given us a holistic view of our guests which [...]

How Parkhotel Adler drove direct revenue by upgrading its technology stack

How Parkhotel Adler drove direct revenue by upgrading its technology stack Direct revenue €500,429 with Revinate Marketing Average room revenue €28K+ per segmented email campaign Average open rate 63% for segmented email campaigns Revinate has finally given us the ability to leverage our data for driving direct revenue. Daniel Bank Reservations Manager [...]

A recipe for thriving across multiple industries to deliver bespoke experiences

The Hotel Moment podcast — episode 68 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Vinny Cuneo, Vice President of Sales and Revenue Strategy at AutoCamp, answer the question, “Is it possible to successfully operate in the hospitality and outdoor industry?” Cuneo shares what it takes — stressing the importance of unity between departments to effectively serve guests. Whether a seasoned traveler or outdoor enthusiast, [...]

By |September 29, 2023|Categories: Hotel Moment Podcast|

Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists

Unlocking $1M in 6 weeks: Islamorada Resort Collection's call center transformation with Revinate and Dragonfly Strategists Goal Drive direct bookings and improve conversion rates. Strategy Relaunch internal call center team. Results $1M in direct booked revenue in 6 weeks. Just a few months after we rolled out Reservation Sales, we have met or exceeded all [...]

Market, capture, and convert — driving full-funnel conversions

The Hotel Moment podcast — episode 67 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Jason Pirock, Corporate Director of Marketing at Springboard Hospitality, take a look at website optimization and how to create a website that engages prospective guests, captures abandoned guests, and most importantly, drives conversions. The two also discuss how branding sets the tone for the guest experience and why content marketing [...]