Featured articles
The voice channel conversion playbook for hotels
Hotel Moment WITH KAREN STEPHENS Episode 103 This week, on the Hotel Moment podcast, we are running an experiment. Today’s podcast was generated using an AI-powered tool. We fed the tool our content, played with the prompts, and landed on this episode. The world of podcasting is currently in the midst of a debate: “Are conversations crafted by AI-powered tools engaging? Are they on point? Convincing? And what extent [...]
Black Friday and Cyber Monday: Winning email strategies for hotels
Hotel Moment WITH KAREN STEPHENS Episode 102 In this week’s episode of the Hotel Moment podcast, we’re featuring a webinar from our webinar series, Hotel Moment Deep Dive.Revinators Bailey Yeats, Customer Education Specialist, and Maggie Stothart, Lead Email Marketing & Data Specialist, advocate for advanced preparation when it comes to email marketing if hoteliers want to achieve record ROI this Black Friday and Cyber Monday. The two explore the factors [...]
Romantic autumn retreats and magical holiday plans at Posthotel Achenkirch
Inspiration Romantic autumn retreats and magical holiday plans at Posthotel Achenkirch Subject line: Kuschelige Herbsttage im Posthotel Achenkirch ❤️ Sent: October 2024 Property: Posthotel Achenkirch Category: Inspiration Hotel location: Austria (EMEA) Our thoughts: This creative newsletter from Posthotel Achenkirch invites guests to a romantic wellness getaway for two this autumn, featuring enticing room and spa offers. Beyond promoting the spa experience, the campaign highlights the benefits of spa treatments for the immune [...]
Level Los Angeles—South Olive recovers lost bookings with this cart abandonment campaign
Inspiration Level Los Angeles—South Olive recovers lost bookings with this cart abandonment campaign Subject line drip #1: Missed Something? Subject line drip #2: Last Chance! Secure our Best Rates Sent: Ongoing, automated Brand: Level Los Angeles - South Olive Category: Inspiration Hotel location: Los Angeles, California (NAM) Our thoughts: Level Los Angeles—South Olive implemented an automated cart abandonment drip campaign seven months ago and has seen impressive results [...]
Kamalaya Koh Samui’s wellness newsletter drives high engagement and bookings
Inspiration Kamalaya Koh Samui’s wellness newsletter drives high engagement and bookings Subject line: Discover Longevity Strategies for a Vibrant Life Sent: September 2024 Property: Kamalaya Koh Samui Category: Inspiration Hotel location: Koh Samui, Thailand (APAC) Our thoughts: Kamalaya Koh Samui's September newsletter was strategically tailored to two audiences: international travelers and Thailand locals. The newsletter campaign aimed to inspire potential guests to book a seven-day wellness retreat at [...]
The difference decision intelligence makes
Hotel Moment WITH KAREN STEPHENS Episode 101 In this week’s episode of the Hotel Moment podcast, Bryson Koehler, Revinate CEO, guest hosts to interview Jeff Jonas, Founder, CEO, and Chief Scientist of Senzing. Jeff paints two pictures — one in which hoteliers practice responsible data management and another in which hoteliers fail to make intelligent decisions because of disorganized and inaccurate data. Identity resolution is one of the most [...]

