Featured articles
What does it take to create a winning revenue strategy?
The Hotel Moment podcast — episode 69 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Caryl Helsel, Founder and CEO of Dragonfly Strategists, explain how closely monitoring the guest journey helps achieve revenue goals. Helsel also shares how technology connects these ideas and discusses ways to apply technology to every aspect of hotel operations. From distribution to commercial, Helsel discusses why all teams should be [...]
Íslandshótel’s commitment to clean guest data elevates guest satisfaction and brand consistency
Íslandshótel's commitment to clean guest data drives guest satisfaction and brand consistency Goal Sophisticated, revenue-driving marketing program. Strategy Consolidate all guest data into single, actionable guest data platform. Results Increased revenue by 261% YoY and improved guest satisfaction. Revinate has solved our data management problems and given us a holistic view of our guests which [...]
How Parkhotel Adler drove direct revenue by upgrading its technology stack
How Parkhotel Adler drove direct revenue by upgrading its technology stack Direct revenue €500,429 with Revinate Marketing Average room revenue €28K+ per segmented email campaign Average open rate 63% for segmented email campaigns Revinate has finally given us the ability to leverage our data for driving direct revenue. Daniel Bank Reservations Manager [...]
A recipe for thriving across multiple industries to deliver bespoke experiences
The Hotel Moment podcast — episode 68 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Vinny Cuneo, Vice President of Sales and Revenue Strategy at AutoCamp, answer the question, “Is it possible to successfully operate in the hospitality and outdoor industry?” Cuneo shares what it takes — stressing the importance of unity between departments to effectively serve guests. Whether a seasoned traveler or outdoor enthusiast, [...]
Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists
Unlocking $1M in 6 weeks: Islamorada Resort Collection's call center transformation with Revinate and Dragonfly Strategists Goal Drive direct bookings and improve conversion rates. Strategy Relaunch internal call center team. Results $1M in direct booked revenue in 6 weeks. Just a few months after we rolled out Reservation Sales, we have met or exceeded all [...]
Market, capture, and convert — driving full-funnel conversions
The Hotel Moment podcast — episode 67 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Jason Pirock, Corporate Director of Marketing at Springboard Hospitality, take a look at website optimization and how to create a website that engages prospective guests, captures abandoned guests, and most importantly, drives conversions. The two also discuss how branding sets the tone for the guest experience and why content marketing [...]

