Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success

Guest-centric marketing: Belmont Hotel Manila's secret to direct booking success Goal Increase direct bookings via email channel. Strategy Leverage guest database to personalize email. Results More than 18M Php since 2020 in direct booking revenue via email marketing. Revinate is a major tool for us to stay meaningfully connected with past guests and in generating [...]

The blueprint for a top-tier hotel reservation team

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise extends far beyond just facilitating bookings. They shape a guest’s first impression of your hotel, manage room allocation, enable seamless [...]

By |December 26, 2023|Categories: Blog|Tags: , |

Tips to reduce “leaky-bucket syndrome” from your hotel website

What’s one thing all guests have in common? The booking journey. And what’s one thing your hotel can influence? The booking journey. Prospective guests are scouting trip locations, hunting for cheap rates, and perusing hotel websites to learn more about each brand’s offerings and stay experiences. In fact, 74% of travelers who did their trip and rate research on TripAdvisor went on to book directly on a hotel website. And with 72% of travelers preferring [...]

By |December 21, 2023|Categories: Blog|Tags: , |

Meet a Revinator: Enchantra White

Revination Meet a Revinator: Enchantra White A sneak-peak into the life of a RezForce Supervisor at Revinate: meet Enchantra White!  Enchantra has been a Revinator for more than 11 years. Her story is nothing short of remarkable, and the influence she has had on the team is immeasurable.  Curious to hear more about Enchantra’s decade-plus experience at Revinate? Check out the video above. Want to join Revinate? We [...]

By |December 21, 2023|Categories: Revination|Tags: , |

The fast road to recovery: How Triumph Hotels drove $17M in lifetime revenue and beat 2019 by 25%

The fast road to recovery: How Triumph Hotels drove $17M in lifetime revenue and beat 2019 by 25% Goal Drive direct bookings. Strategy Experience and value-based campaign marketing. Results 10-20% growth in direct bookings since COVID-19 pandemic. Revinate is robust but simple to use. It allows us to clearly differentiate our offers from OTAs and [...]

Revitalizing luxury: How Calabash Hotel achieved a 30% increase in direct bookings while deepening guest relationships

Revitalizing luxury: How Calabash Hotel achieved a 30% increase in direct bookings while deepening guest relationships Goal Meaningful guest engagement. Strategy Focus on relationship-building through content. Results $3.1M in lifetime revenue with Revinate. We went from high bounce rates to 40% open rates. Revinate Marketing has made a huge impact on our ability to engage [...]