Featured articles
Personalized excellence: How Salamander Collection achieved $45M in direct revenue
Personalized excellence: How Salamander Collection achieved $45M in direct revenue Average room revenue $34K per campaign Outbound revenue 270% growth Lifetime revenue $45M in direct revenue through email and voice channels With Revinate, we finally have a single, full-service, enterprise-class solution that drives real results. Liz Longo Martin Vice President of Marketing, Salamander Collection [...]
Black Friday and Cyber Monday: Winning email strategies for hotels
Hotel Moment DEEP DIVE WEBINARS It’s crucial to have a winning email strategy in place to capture guest attention and drive bookings for Black Friday and Cyber Monday. In this webinar, the Revinate Education team will guide you through expert tips and proven techniques to maximize the impact of your holiday campaigns. Join us and get ready to boost your holiday bookings with strategies that work! On-demand Watch now [...]
Get granular with your data and future-proof your marketing with a Customer Data Platform
Hotel Moment WITH KAREN STEPHENS Episode 98 In this latest episode of Hotel Moment, Karen Stephens sits down with Adam Mogelonsky, a Partner at Hotel Mogel Consulting Ltd. Adam delves into the pivotal role of Customer Data Platforms (CDPs) in revolutionizing hotel tech ecosystems, offering insights on how these tools streamline operations and enhance guest experiences. Discover how high-quality data can drive personalized marketing, improve email campaigns, and create [...]
4 questions to ask yourself when adopting new hotel technology
The train has left the station. Are you on it? Innovation in the technology space is happening faster than the industry ever expected. The pace of innovation is like that of a high-speed train. “The technology revolution is here. It's moving. Better get on board because it's more like a high-speed rail train if you don't get on board,” says Robbert Manussen, Area Director at IHG Taiwan, on the Hotel Moment podcast. Technology adoption can [...]
Hospitality is like building bridges — you need the right tools
Hotel Moment WITH KAREN STEPHENS Episode 97 In this week’s episode of the Hotel Moment podcast, Robbert Manussen, Area General Manager Taiwan at IHG Hotels & Resorts, joins Karen Stephens, Revinate CMO, to share how he’s used technology to connect cultures and help hoteliers across three continents stay relevant in their respective markets. Robbert explains that facilitating a cohesive guest experience is like building bridges between guests and hotel teams, [...]
InterContinental Ras Al Khaimah Resort and Spa offers fast-track to Platinum Elite with Club InterContinental
Inspiration InterContinental Ras Al Khaimah Resort and Spa offers fast-track to Platinum Elite with Club InterContinental Subject line: You Are Five Nights Away from Platinum Elite Sent: August 2024 Brand: InterContinental Category: Inspiration Hotel location: InterContinental Ras Al Khaimah, Mina Al Arab Resort and Spa, an IHG Hotel (EMEA) Our thoughts: InterContinental Mina Al Arab, Ras Al Khaimah, an IHG Hotel, ran an exclusive one-time email campaign highlighting the premium [...]

