Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

10 Black Friday email campaigns for hotels

Black Friday email campaigns aren’t just for retail anymore. For hotels, they’re one of the most powerful ways to capture attention, fill rooms, and drive direct bookings before year-end. During this period, travelers aren’t shopping for things – they’re shopping for experiences. Every November, inboxes flood with deals, but hotels have a unique advantage. While most brands sell products, hotels sell memories, like getaways, reconnections, and escapes. That’s why Black Friday campaign ideas built around [...]

By |October 23, 2025|Categories: Blog|

Revinate launches integration with Ulyses PMS to boost guest intelligence and direct bookings

Revinate launches integration with Ulyses PMS Press Release: Amsterdam – October 20, 2025 The partnership combines Ulyses' cloud-based property management system with Revinate's direct booking platform, enabling hoteliers to build rich guest profiles, personalize marketing, and increase revenue from direct channels. Read it in Spanish → Revinate, a direct booking platform transforming the hospitality industry, announced today an integration with Ulyses PMS by Septeo Hospitality, a cloud-based property management [...]

By |October 22, 2025|Categories: Press releases|Tags: |

Email timing that converts: Win guests on Travel Tuesday

While Black Friday and Cyber Monday may grab the headlines, Travel Tuesday is where hoteliers really need to focus on making their move. Falling right after the shopping frenzy, Travel Tuesday is when travelers are still browsing, comparing, and ready to book their next getaway — and when a perfectly timed email can make all the difference and increase your direct bookings. While most brands go quiet after Cyber Monday, hotels that send well-timed, segmented [...]

By |October 17, 2025|Categories: Blog|Tags: |

The AI-powered hotel upsell: Turning every channel into a revenue generator

This article was written by Henri Roelings and Karen Stephens. A guest is about to check in. They’ve booked a city-view room for two nights, and your data knows they stayed six months ago and splurged on a spa treatment. Before they even arrive, your front desk gets a quiet nudge: “Offer the spa package again. Add a glass of champagne on arrival.” That’s the impact of an AI-powered hotel upsell. Upselling has always been [...]

By |October 15, 2025|Categories: Blog|Tags: |

BFCM checklist: Top 5 plays for hoteliers

It’s Black Friday weekend, and your guests are ready to book. Only one question lingers: Are you ready for them? This BFCM checklist outlines the top five plays top-performing hotels will use this year to turn seasonal buzz into direct bookings and long-term revenue. Because the truth is that Black Friday, Cyber Monday, and Travel Tuesday are no longer just for retailers. In hospitality, they’ve become some of the most strategic booking days of the [...]

By |October 14, 2025|Categories: Blog|Tags: |