Featured articles
Capture and convert FIFA World Cup demand and win more direct revenue
Hotel Moment WITH KAREN STEPHENS Episode 177 In this episode of Hotel Moment, Adam Mogelonsky breaks down one of the biggest misconceptions in hospitality: that global events like FIFA are just short-term demand spikes. Because while the surge in bookings is real, Adam argues the bigger opportunity is what hotels build around it, and how those strategies can drive revenue long after the event ends. As guest booking behavior [...]
Hospitality Benchmark Report leadership series: Unlocking revenue from the guest data you already have
Hotel Moment WITH KAREN STEPHENS Episode 176 You’re likely sitting on your hotel’s next major revenue driver. It’s hidden in the guest data you already collect. When guest data is fragmented, you miss the chance to recognize returning guests and grow repeat revenue. But when that data is unified in a single profile, every interaction becomes an opportunity to build loyalty. In this episode of Hotel Moment, Bailey Yeats [...]
Why hotel branding is the most underused revenue strategy in hospitality
Hotel Moment WITH KAREN STEPHENS Episode 175 In this episode of Hotel Moment, host and Revinate’s Managing Director of EMEA, Dylan Cole, sits down with Tomas Bäcklund, CMO of Elite Hotels of Sweden, to challenge one of the biggest assumptions in hospitality: growth comes from optimizing pricing, distribution, and efficiency alone. Because while those levers matter, Tomas argues there’s a more powerful and underutilized strategy hiding in plain sight. And [...]
How to turn World Cup non-conversions into a two-year hotel revenue pipeline
Most hotels are planning for the World Cup the same way: build out rates, protect inventory, and survive the surge. But selling out during peak demand isn't where the real work is. Booking volumes for the week of the MetLife Stadium final are already up 102.1% year-over-year. ADR for that same week is up 72.42%. Every property in a host market will be busy. What happens to the thousands of fans who called, got turned [...]
2026 Hospitality Benchmark Report leadership series: Email strategies that drive revenue | a Revinate webinar
Hotel Moment WITH KAREN STEPHENS Episode 174 Are your emails driving revenue or adding noise? Hotels using targeted campaigns see dramatically higher conversions, while generic sends can perform up to 10x worse. Because if your message fits everyone, it converts no one. In this episode of Hotel Moment, we’re featuring a webinar from our 2026 Hospitality Benchmark Report leadership series — revealing why mass email blasts are falling short [...]
Islamorada Resort
How Islamorada Resort Collection generated $1M in 6 weeks with a smarter call center A real-world example of how modern reservation sales teams convert more calls into direct revenue In just six weeks, Islamorada Resort Collection completely relaunched its internal call center and generated over $1M in revenue in the process. By combining Revinate Reservation Sales with expert guidance from Dragonfly Strategists, the team improved call handling, increased agent confidence, and boosted conversion [...]