Sanjana Chappalli
VP - Brand Marketing and Communications
Sanjana Chappalli is focused on shaping the Revinate brand to be known as the hospitality industry’s direct booking platform leader. She leads Revinate’s commitment to building brand equity with its customers, employees, and other stakeholders by setting clear marketing strategies and implementing tactical executions. Sanjana has led marketing teams in ad agencies and companies, working with global brands like Spotify, IBM, Lenovo, and Porsche in nearly 25 years of work experience across Asia, Europe and North America. Outside of work, she is a serious linguaphile: She speaks five languages fluently and is currently learning Spanish, her sixth language. Besides her love for languages, Sanjana is a frequent diver also always planning diving and snorkeling trips.
Featured articles
WebRezPro Property Management System Partners with Online Reputation Management Solution, Revinate
We're excited to announce that we've integrated with WebRezPro cloud PMS. For Revinate customers, this streamlines post-stay communications with guests, and makes it easier to increase review volumes on online review sites.
Revinate Revolutionizes Comment Cards with On-Site Surveys, a Modern Guest Feedback Solution
Hoteliers can now get real-time on-premises information on guest satisfaction, enabling service recovery, operational improvements and a great guest experience.
From Just a Bed to a Travel Experience
Is there a lesson to be learned from the rise of Airbnb?
Weddings – The Perfect Storm for Negative Reviews
While doing research around the impact of the word, manager, in online hotel reviews, we uncovered a topic that seems to correlate very highly with negative reviews mentioning the general manager. That topic is weddings. With wedding season just around the corner, we wanted to share some best practices for ensuring great reviews when you cater to wedding parties.
How do People Really Feel About Kids in Hotels?
April 24th is ‘Take our Daughters and Sons to Work’ Day. Since many of you will be bringing your children to work at your hotels in a few weeks, we thought we would delve into the 53 million reviews we have at our disposal to see what people really think about children in hotels.
Revinate Surveys Success Story: The Morning Star Express Hotel Pretoria, South Africa
The Morning Star Express Hotel is a 126-room hotel in the capital of South Africa, Pretoria. Opened in 2010 as an independent hotel targeting business and leisure segments, the hotel aims to provide guests with a comfortable but affordable stay with a focus on value and quality. Located in the heart of Pretoria it is within close proximity of all official government agencies as well as leisure activities and shopping malls. When it opened, The [...]