Online Review Clinic – Recording Available

Daniel Edward Craig and I held our July Online Review Clinic this morning. Hoteliers from all over the world joined the live Webinar to hear tips for responding to reviews and critiques of management responses that were submitted in advance.

If you missed the event, you can watch a recording, below, or download a PDF of the slides here.

As always, we would love your feedback and ideas for future webinars.


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