Nurture leads to win revenue
Nurture leads to win revenue
Convert website visitors, booking abandoners, and previous guests
Most guests don’t book on the first touchpoint — 64% of callers and 90% of website visitors drop off. But with the right strategy, you can be the hero. Use superpowered tools like automated email reminders and follow-up calls to nurture leads, turning abandoned bookings into direct revenue wins for your hotel.
Most guests don’t book on the first touchpoint — 64% of callers and 90% of website visitors drop off. But with the right strategy, you can be the hero. Use superpowered tools like automated email reminders and follow-up calls to nurture leads, turning abandoned bookings into direct revenue wins for your hotel.
Are you leaving bookings on the table?
Are you leaving bookings on the table?
Guests visit multiple sites, including yours, as they research hotels for their next stay. Be the hotel that follows up with them. Building email segments specifically for website and cart abandonment guests will make sure you stay top of mind. 61% of over-performing leaders rely on their CRMs to automate their sales process. Identify leads you can nurture, and make your segments work for you.
Guests visit multiple sites, including yours, as they research hotels for their next stay. Be the hotel that follows up with them. Building email segments specifically for website and cart abandonment guests will make sure you stay top of mind. 61% of over-performing leaders rely on their CRMs to automate their sales process. Identify leads you can nurture, and make your segments work for you.
Vendors who follow up before competitors earn half of the sales
Segmented and targeted emails generate over half of all revenue
Vendors who follow up before competitors earn half of the sales
Segmented and targeted emails generate over half of all revenue
How to build an effective lead nurture program
How to build an effective lead nurture program
Nurturing leads is a three-step process. Capture guest data. When guests visit your website, fill out a form or when they call and share information, capture the data. Next, identify the guests that need nurturing. Build segments for cart abandonment, cancelation recovery, OTA win-back, and more. Finally define an outbound strategy. Set up follow-up calls or automated reminder emails to reach out to leads. Revinate customers are experiencing ~$1,717 incremental revenue per room in a single year from outbound calls alone.
Nurturing leads is a three-step process. Capture guest data. When guests visit your website, fill out a form or when they call and share information, capture the data. Next, identify the guests that need nurturing. Build segments for cart abandonment, cancelation recovery, OTA win-back, and more. Finally define an outbound strategy. Set up follow-up calls or automated reminder emails to reach out to leads. Revinate customers are experiencing ~$1,717 incremental revenue per room in a single year from outbound calls alone.
On average, hotels are receiving this many calls per room per month that don’t result in a booking
This is the email capture rate whenever a guest calls with an inquiry
On average, hotels are receiving this many calls per room per month that don’t result in a booking
This is the email capture rate whenever a guest calls with an inquiry
We’ll walk you through specific strategies to turn your voice channel into a conversion powerhouse. From training tips to tech tools, you’ll see how to boost your direct bookings, amp up guest satisfaction, and build the kind of loyalty that keeps your rooms full.
