The Secret to Understanding Your Guests’ Needs
I finished Netflix last night, so I moved on to my second favorite activity to pass the time in quarantine — looking at beautiful hotels. As I perused photos...
What We Can Learn From Businesses that Have Reopened in...
As COVID-19 made its way from China to the rest of the world, the staggered path of...
COVID-19 Campaigns of the Week vol. 2
While we wait on pins and needles to learn when it will be safe to relax our...
Generating Group Business with Hotel Data is Easier Tha...
What do successful weekly Smith Travel Research (STR) reports across regions and hotels have in common? A...