Manager, Global Training Programs

Revinate’s New Customer Support Center

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While managing your guest feedback, have you ever wondered which review sites allow management responses? Have you found yourself curious about how to respond to a negative review? As a result of our many problem-solving conversations with our 30,000 hotel customers over the years, we have assembled a wealth of tried-and-tested best practices that will … Continued

Gerente Regional de Marketing para América Latina/ Gerente de Marketing Regional para a América Latina

Personalization of the Guest Journey

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The first step for hotels is to capture their guest data to start building profiles of each guest. The second step is to create automated and personalized communications at different touch-points throughout the “guest journey”. The third step is for each staff member to have access to all available information about their guests at their … Continued

Marketing Specialist

Introducing Revinate Heroes

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A new series featuring successful hoteliers who are moving hospitality into the future Every industry has its movers and shakers – the people who not only recognize trends and consumer behaviors, but take steps to leverage them before the majority of the industry catches up. It takes more than just experience to be this kind … Continued