Bio
Featured articles
The Stafford London inspires guests to book an extended stay with this newsletter
Inspiration The Stafford London inspires guests to book an extended stay with this newsletter Subject line: Make the most of London's Summer at The Stafford London... Sent: July 2023 Brand: The Stafford London Category: Inspiration (Newsletter) Hotel location: London, United Kingdom (EMEA) Our thoughts: The Stafford London inspired future hotel guests to book using their 'Stay 4, Pay 3' offer. To promote the offer, the property filled their newsletter with [...]
How Mohonk Mountain House uses Revinate to drive millions in outbound revenue
Customer stories How Mohonk Mountain House uses Revinate to drive millions in outbound revenue HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales, RezForce REGION: North America Goal Develop outbound sales into a top revenue driving channel Strategy Leverage voice channel technology to optimize performance Results An outbound sales team that drove 11% of total booked revenue [...]
InterContinental Hua Hin Resort segments their guest database to drive room nights
Inspiration InterContinental Hua Hin Resort segments their guest database to drive room nights Subject line: Unleash Experience Unforgettable 96 HOURS Offer! Sent: May 2023 Brand: InterContinental Hua Hin Resort, an IHG Hotel Category: Inspiration Hotel location: Thailand (APAC) Our thoughts: The Intercontinental Hua Hin Resort promoted a 96-hour room offer in this 1-time campaign. The resort hyper-segmented its guest database to target guests within 200km of their property to [...]
How Revinate drove profitability and conversions for Ojai Valley Inn
Customer stories How Revinate drove profitability and conversions for Ojai Valley Inn HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales, RezForce, Revinate Marketing REGION: North America Goal Increase call conversion rates and email marketing effectiveness. Strategy Centralize guest data and insights in order to make valuable decisions. Results 16% increase in call conversions and 23% increase in [...]
Canaves Oia collects guest preferences with this pre-arrival campaign
Inspiration Canaves Oia collects guest preferences with this pre-arrival campaign Subject line: [Guest Name] Your stay is a few days away Sent: Ongoing Brand: Canaves Oia Category: Pre-arrival Hotel location: Santorini, Greece Our thoughts: Canaves Oia collects guest preferences by sending out a pre-arrival campaign with a link to their questionnaire. The hotel collects details such as the guest's time of arrival, airport transfer needs, favorite drink/cocktails, and pillow [...]
Achieving and maintaining a Forbes Travel Guide 5-Star rating
Webinars — The Hotel Moment Deep Dive When Forbes Travel Guide’s expert inspectors visit a property, they anonymously test it based on hundreds of standards, with an emphasis on exceptional service. Only the very best achieve the coveted 5-Star rating. During this webinar, we cover what it takes to achieve a 5-Star rating, how to maintain it, and how Revinate reservation agents can support your property. Watch now [...]