Featured articles
Empowering your voice channel: How Pacific Hospitality Group optimizes performance
Webinars — The Hotel Moment Deep Dive Curious about how a leading hospitality group revolutionized their call center to drive more direct bookings? Watch the webinar and understand how Pacific Hospitality Group did just that. Watch now Meet your hosts Lindsey Strickland, Customer Success Manager, Revinate Sarah Kalin Churchill, Corporate Director of Revenue Strategy, Pacific Hospitality Group Josh [...]
Henderson Beach Resort drives stay extensions with this on-property offer
Inspiration Henderson Beach Resort drives stay extensions with this on-property offer Subject line: Special offer to extend your stay Sent: June 2023 Brand: Henderson Beach Resort Category: On-property Hotel location: Destin, Florida (NAM) Our thoughts: Henderson Beach Resort, an Aimbridge Hospitality property, successfully drove stay extensions with this one-time campaign to on-property guests. The campaign targeted guests staying between a specific date range with an exclusive rate to extend [...]
Plantation Island Resort uses their newsletter to create urgency and drive direct bookings
Inspiration Plantation Island Resort uses their newsletter to create urgency and drive direct bookings Subject line: Holiday With Us In 2024 Sent: June 2023 Brand: Plantation Island Resort Category: Inspiration Hotel location: Malolo Lailai Islands, Fiji (APAC) Our thoughts: Plantation Island Resort, part of Raffe Hotels & Resorts, leveraged their latest newsletter to inspire previous guests to return and convert new guests to book direct. Their one-time newsletter included [...]
The Stafford London inspires guests to book an extended stay with this newsletter
Inspiration The Stafford London inspires guests to book an extended stay with this newsletter Subject line: Make the most of London's Summer at The Stafford London... Sent: July 2023 Brand: The Stafford London Category: Inspiration (Newsletter) Hotel location: London, United Kingdom (EMEA) Our thoughts: The Stafford London inspired future hotel guests to book using their 'Stay 4, Pay 3' offer. To promote the offer, the property filled their newsletter with [...]
InterContinental Hua Hin Resort segments their guest database to drive room nights
Inspiration InterContinental Hua Hin Resort segments their guest database to drive room nights Subject line: Unleash Experience Unforgettable 96 HOURS Offer! Sent: May 2023 Brand: InterContinental Hua Hin Resort, an IHG Hotel Category: Inspiration Hotel location: Thailand (APAC) Our thoughts: The Intercontinental Hua Hin Resort promoted a 96-hour room offer in this 1-time campaign. The resort hyper-segmented its guest database to target guests within 200km of their property to [...]
How Revinate drove profitability and conversions for Ojai Valley Inn
Customer stories How Revinate drove profitability and conversions for Ojai Valley Inn HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales, RezForce, Revinate Marketing REGION: North America Goal Increase call conversion rates and email marketing effectiveness. Strategy Centralize guest data and insights in order to make valuable decisions. Results 16% increase in call conversions and 23% increase in [...]