Featured articles
How Laasie and Revinate drive hotel guest loyalty
Hotel loyalty programs have traditionally been viewed as the best way to incentivize guests to become repeat bookers. But that’s not necessarily true. Research actually shows that while 61% of hoteliers think guests will sign up for all available loyalty programs, only 24% of guests actually do. Fortunately, there’s an opportunity to break free from traditional points-based programs and instead offer guests selected rewards for a more personalized experience. Laasie and Revinate are teaming up [...]
Realizing the benefits of technology on hotel operations
The Hotel Moment podcast — episode 52 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tobias Koehler, Chief Commerical Officer at BIG MAMA Hotels, emphasize ways hoteliers can use technology to streamline operations. They also discuss how to become technologically savvy and gain confidence about digitization in hotels. Tune in for some practical use cases for different types of hotel technology and tips on what [...]
APAC hoteliers: Compare your hotel marketing and guest feedback performance against industry benchmarks
Revinate's annual benchmark report just launched. And this year, we’re delivering it in a fresh format that includes an analysis of over 655 million emails and more than 30 million guest reviews from 2022. Now, we’ve reviewed the data to bring you actionable insights to boost your direct revenue and provide excellent guest experiences. With our 2023 benchmark report, you’ll be able to evaluate your hotel marketing and reputation management performance, plus you can compare [...]
Meet a Revinator: Daniel Sampaoli
Revination Meet a Revinator: Daniel Sampaoli Are you ready to meet another one of our fantastic Revinators? We regularly feature our team members through our "Meet a Revinator" blog posts to show you more about the culture and life at Revinate. This month, you get to meet one of our EMEA team members. Introducing Daniel Sampaoli, Sr. Customer Success Manager, EMEA. Sampaoli's priority is ensuring our customers in [...]
Clique Hotels & Resorts chooses Revinate to power guest communication and drive revenue
Clique Hotels & Resorts chooses Revinate to power guest communication and drive revenue Average room nights 64 room nights per campaign Average revenue $20K per campaign Email metrics 37% open rate across all emails We completed a number of trials and did a thorough vetting and, all things considered, Revinate was the clear leader. I loved that it offered everything we were [...]
Understanding social group travel
The Hotel Moment podcast — episode 50 This week on the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Philip Bates, Managing Partner at TMC Group, discuss social group travel and how it’s shaping up for 2023. Plus, you’ll discover how the right tech integrations can increase the quality of the guest experience for this group and what you should consider before adopting new solutions. Listen in for a thoughtful discussion [...]