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How using upsells can drive personalization in hotels
Upsells allow you to enhance personalization in hotels across your portfolio Leveraging personalized upsells can help you unlock direct revenue. Discover how to fine-tune your approach with our guide, “The ultimate guide to upselling techniques for your hotel.” Upsells are powerful. Many hoteliers view upsells as a means to drive quick and easy ancillary revenue, which can be effective, but only when done right. To convince guests to purchase offers that will enhance their experience, [...]
Caravelle Saigon — Vietnamese Women’s Day celebrations
Inspiration Caravelle Saigon — Vietnamese Women's Day celebrations Sent: October 2022 Brand: Caravelle Saigon Category: Holiday, Promotional, Room Offer Hotel location: Ho Chi Minh City, Vietnam (APAC) Our thoughts: Caravelle Saigon celebrated Vietnamese Women's Day with this one-time email campaign that included several offers — including a room offer and F&B specials. This one-time campaign is a great example of how your can use local events and holidays to run successful campaigns. [...]
Fall Calls For A Trip To Ellensburg
Inspiration Fall Calls For A Trip To Ellensburg Sent: October 2022 Brand: Hotel Windrow Category: Newsletter, Inspirational Hotel location: Ellensburg, Washington (NAM) Our thoughts: Hotel Windrow saw some impressive stats in their October newsletter. Sent to an audience of just over 8,000 guests, Hotel Windrow highlighted the local events taking place (homecoming, pumpkin patch, pub crawl, and farmers' market) and offered a special discount to active duty officers and veterans. Open rate: [...]
The Fall Season in Full Swing
Inspiration The Fall Season in Full Swing Sent: October 2022 Brand: Enchantment Resort Category: Inspirational Hotel location: Sedona, Arizona (NAM) Our thoughts: Enchantment Resort promoted their preferred partner status with Seven Canyons Golf to their guest database — excluding those with future stays. The team got extra mileage out of this campaign by resending it to all unopened contacts 2 weeks later as well. This campaign proved to be a success for the [...]
Landgoed De Holtweijde
Inspiration Coming to Twente this fall? Sent: October 2022 Brand: Landgoed de Holtweijde Category: Inspiration Hotel location: Lattrop-Breklenkamp, Netherlands (EMEA) Our thoughts: Landgoed de Holtwijde sent out this great campaign to promote their region for the fall season. They made use of hyper-segmentation by using language filtering, and then sending it to their newsletter database. Furthermore, they sent the same campaign a few days later for those who haven’t received the first [...]

