Featured articles
Sofitel Montréal Golden Mile inspires travel and drives direct bookings with this holiday campaign
Inspiration Sofitel Montréal Golden Mile inspires travel and drives direct bookings with this holiday campaign Subject line: Special offer extended Sent: December 2023 Brand: Sofitel Montréal Golden Mile Category: Inspiration Hotel location: Montréal, QC, Canada (NAM) Our thoughts: Sofitel Montreal Golden Mile, renowned for its elegance, crafted a captivating email campaign designed to enchant new guests and valued members. The 'Shine for the Holidays' promotion, available for a limited time, [...]
Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate
Customer stories Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: EMEA Goal Drive direct bookings and take control of their email marketing. Strategy Focus email campaigns on guest experience and use smart segmentation. Results Increased average revenue per [...]
The Resident’s 12 days of Christmas advent calendar email campaign drives 240+ room nights
Inspiration The Resident's 12 days of Christmas advent calendar email campaign drives 240+ room nights Subject line: Kick off your celebrations with The Resident’s countdown to Christmas! Sent: December 2023 Brand: Resident Hotels Category: Inspiration Hotel location: London, United Kingdom (EMEA) Our thoughts: In their latest newsletter, The Resident masterfully crafted a festive experience to rekindle the spark with past guests and entice new ones to book directly. The holiday-themed [...]
Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service
Customer stories Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales, Lead Nurture REGION: North America Goal Increase transient guest revenue. Strategy Develop a high-performing, guest-focused voice team. Results Along with increased guest satisfaction scores, the average room revenue per booked call increased by 72%, [...]
From basic to sophisticated: How The July transformed its marketing and increased their direct booking revenue
Customer stories From basic to sophisticated: How The July transformed its marketing and increased their direct booking revenue HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: EMEA Goal Drive more direct bookings to reduce reliance on OTAs. Strategy Advanced email segmentation and personalization. Results 11x ROI in the last 12 months. [...]
Intercontinental Melbourne The Rialto adds 150+ room nights with Christmas Day lunch campaign
Inspiration Intercontinental Melbourne The Rialto adds 150+ room nights with Christmas Day lunch campaign Subject line: Christmas Day Lunch Sent: November 2023 Brand: Intercontinental Melbourne The Rialto Category: Inspiration Hotel location: Melbourne, Australia (APAC) Our thoughts: Intercontinental Melbourne The Rialto’s elegantly designed email campaign targeted guests with a short-stay reservation, inviting them to bring their friends and family together for a truly timeless tradition of Christmas Day Lunch at [...]