Featured articles
Alisal Ranch’s early access cyber sale campaign geotargets locals and drives big revenue
Inspiration Alisal Ranch's early access cyber sale campaign geotargets locals and drives big revenue Subject line: Early Access for Locals: Our Biggest Sale of the Year 🌟 Sent: November 2024 Brand: Alisal Ranch Category: Inspiration Hotel location: Solvang, California (NAM) Our thoughts: Alisal Ranch saw impressive results from the early access send of their 2024 cyber sale to locals only. This geotargeted campaign is strategically segmented to reach locals [...]
Recapping Black Friday, the guest experience, and “Dis-loyalty”
Hotel Moment WITH KAREN STEPHENS Episode 109 In this week’s episode of the Hotel Moment podcast, we’re doing a little “year in review.” We catch up with three guests who’ve appeared on the show before for a glimpse into how they’ve impacted hospitality in 2024. Aaron Miller, Vice President of CRM and Digital at Highgate, pulls back the curtain to share what Highgate did to make Black Friday successful [...]
Voice of opportunity: Turning caller inquiries into revenue strategies
Hotel Moment DEEP DIVE WEBINARS Did you know missed opportunities in your voice channel cost you more revenue than you might realize? This webinar will reveal how your team can unlock this hidden potential and drive more direct revenue. Watch now Meet your hosts Melissa McMullin, Product Marketing Manager, Revinate Jack Newkirk, Enterprise Sales Consultant, Revinate Dominic Donatoni, [...]
Recast: How well are you coaching your hotel teams?
Hotel Moment WITH KAREN STEPHENS Episode 108 In this week’s episode of the Hotel Moment podcast, we’re re-sharing an honest conversation with JC Thompson, Founder and CEO of Pursuance, that will have your hotel turning inward to evaluate the true performance of your reservations department. Karen Stephens, Revinate CMO, and JC explain how the only way for your reservation agents to perform at their best and become skilled stewards of [...]
How hotels can leverage PMS data to personalize guest communication
This is a guest blog post written by our partners at Cloudbeds. Thanks to instant and personalized communication across platforms like Amazon and Uber, travelers now expect fast, seamless responses and the convenience of choosing how and when they communicate with hotels. For hotel management, implementing personalized communication can feel complicated, especially when dealing with persistent labor shortages. Thankfully, with the help of technology, it’s possible to deliver tailored interactions throughout the guest journey without [...]
Revinate announces three new executive appointments
Press release Revinate appoints three new executives to drive growth in 2025 and beyond Your Content Goes Here David Stephens joins as the Chief Technology Officer; Jodi Weintraub joins as the Chief Human Resources Officer; Leura Morahan moves to Chief Product Officer (San Francisco, US) Revinate, a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability, announces three [...]

