Featured articles
4 takeaways from ITB Berlin
After a 3 year hiatus, the world’s leading travel conference returned. On March 7th-9th, 2023, over 90,000 attendees from around the world met in Messe Berlin, for ITB Berlin. Revinate was there with our own stand in addition to co-exhibiting with Oracle Hospitality, as their certified partner. We had lively discussions about first-party data, sustainability best practices, accelerating demand, and more as we spent time with our hotel technology partners. Did you miss ITB Berlin? [...]
Tips for navigating the digital space while using data to delight guests
The Hotel Moment podcast — episode 54 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Amanda Du Jing, Head of Ecommerce at Penta Hotels, talk about enhancing the digital guest journey to understand guests on a deeper level. They discuss how guest data plays a pivotal role in this process and also dispel common misconceptions that can prevent hoteliers from exploring technology. Tune in for [...]
EMEA hoteliers: See how your hotel marketing and guest feedback performance compare to industry benchmarks
Revinate’s annual benchmark report recently went live. And this year, it’s packaged in an entirely new format that includes an analysis of more than 655 million emails and more than 30 million guest reviews from 2022. Now that we’ve reviewed the data, we’re ready to bring you actionable insights to boost your direct revenue and provide excellent guest experiences. Our 2023 benchmark report will help you evaluate your hotel marketing and reputation management performance and [...]
Focusing on inspirational women in hospitality
The Hotel Moment podcast — episode 53 In this week’s episode of the Hotel Moment podcast, we’re highlighting the women making a difference in the hospitality industry. Learn about the women our past guests have highlighted as particularly impactful and hear their inspiring stories. Listen in to hear how women are leading the charge in the workplace and initiating success for hoteliers around the world. [...]
How Laasie and Revinate drive hotel guest loyalty
Hotel loyalty programs have traditionally been viewed as the best way to incentivize guests to become repeat bookers. But that’s not necessarily true. Research actually shows that while 61% of hoteliers think guests will sign up for all available loyalty programs, only 24% of guests actually do. Fortunately, there’s an opportunity to break free from traditional points-based programs and instead offer guests selected rewards for a more personalized experience. Laasie and Revinate are teaming up [...]
Realizing the benefits of technology on hotel operations
The Hotel Moment podcast — episode 52 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tobias Koehler, Chief Commerical Officer at BIG MAMA Hotels, emphasize ways hoteliers can use technology to streamline operations. They also discuss how to become technologically savvy and gain confidence about digitization in hotels. Tune in for some practical use cases for different types of hotel technology and tips on what [...]