Featured articles
Mastering conversions: Crafting an omnichannel booking journey
Hotel Moment WITH KAREN STEPHENS Episode 93 In this episode of the Hotel Moment podcast, Jason Pirock, Head of Marketing at Springboard Hospitality and Adam Mogelonsky, Partner at Hotel Mogel Consulting Ltd., investigate how a Customer Data Platform turns guest interactions into conversions on every channel — web, email, text, and voice. Jason explains why nurturing guest relationships becomes second nature with a CDP by enabling guest data application [...]
Top APAC hotel email campaigns of 2024 (so far)
The year 2024 has flown by, and we're past the halfway mark. But we’ve already witnessed numerous stunning and high-performing hotel email campaigns in APAC. For good reason, since 75.4% of consumers still prefer email as their main communication channel, maintaining its top position for many years. Whether you're looking for inspiration or just want to celebrate some of the most successful APAC hotel email campaigns this year, we’ve got you covered. What you will [...]
Successful outbound strategies to maximize direct revenue
Hotel Moment DEEP DIVE WEBINARS Are you looking to boost your direct revenue and gain a competitive edge? Watch our webinar, where we discuss outbound strategies designed to help effectively leverage the voice channel and propel your business forward. On-demand Watch now! Meet your hosts Brent Sanders, Sr. Customer Education Specialist, Revinate Brian Stinemetz, Client Success Manager, Revinate Raul [...]
Boutique hospitality and envisioning the guest experience from the ground up
Hotel Moment WITH KAREN STEPHENS Episode 92 In this episode of the Hotel Moment podcast, Bree Brostko, Chief Operating Officer and Head of Brand Strategy at Retro Hospitality, joins podcast host and Revinate CMO Karen Stephens to share the art of transforming unlikely properties into remarkable hotels, where guests can find joy in staying in night after night. Bree explains how brand storytelling shapes the guest experience and why [...]
La Jolla Shores Hotel’s strategic email segmentation drove room nights and guest loyalty
Inspiration La Jolla Shores Hotel’s strategic email segmentation drove room nights and guest loyalty Subject line: A Special Thanks Sent: June 2024 Brand: La Jolla Shores Hotel Category: Inspiration Hotel location: La Jolla, California (NAM) Our thoughts: Within walking distance of downtown, the sun-kissed La Jolla Shores Hotel is the go-to spot for a chill beachfront retreat. To express gratitude to guests who stayed during recent renovations, the hotel [...]
Carlton Hotel Singapore’s ‘June Highlights’ campaign generates above average open and click-through rates
Inspiration Carlton Hotel Singapore’s ‘June Highlights’ campaign generates above average open and click-through rates Subject line: June special highlights Sent: June 2024 Brand: Carlton Hotel Singapore Category: Inspiration Hotel location: Singapore (APAC) Our thoughts: Nestled in the heart of Singapore's Civic District, Carlton Hotel Singapore combines elegance and comfort, offering 940 exquisitely designed and spacious rooms and suites. The hotel recently launched a highly successful one-time email campaign highlighting [...]

