Featured articles
How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue-generating team
How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue generating team Goal Drive direct bookings by collecting the proper guest data. Strategy Build a world-class outbound sales team, powered by data. Results 600% increase in outbound revenue over 5 years & 10x ROI on Reservation Sales. Within one week of using Revinate [...]
Sharing memories: good food and good times
The Hotel Moment podcast — episode 63 In this week’s episode of the Hotel Moment podcast, we’re reflecting on memorable moments in hospitality. Our past guests share their favorite travel adventures and the hotels that made their trips extraordinary — welcoming them with open arms and exemplifying what exceptional guest service looks like. You’ll also find recommendations for cuisine around the world that you can look forward to trying on your [...]
Why hotels can’t afford to ignore voice as a service (VaaS)
Your hotel call center isn’t performing the way you want it to. Sometimes the call quality isn’t great, and your agents miss out on potential bookings because of dropped or abandoned calls. Your current system doesn’t integrate with your CRM or PMS. So, your hotel call center team struggles to offer the relevant upsells and personalized communication that today’s travelers expect. To top it off, you’re spending a decent chunk of your limited budget to [...]
The link between revenue management and the guest experience
The Hotel Moment podcast — episode 62 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Heidi Cosio, Senior Vice President of Revenue Effectiveness at Aimbridge Hospitality, explore how hoteliers can analyze trends in their revenue performance to craft an effective selling strategy. They also examine how to encourage guest loyalty by deploying personalized upsells and making stay improvements based on guest reviews. Tune in to [...]
Level up your digital marketing and diversify your guest acquisition strategy
The Hotel Moment podcast — episode 61 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Ross McAlpine, Director, CRM at EOS Hospitality, tackle digital marketing and discuss ways hoteliers can vary their approach to attract guests. McAlpine offers a refreshing perspective on the role of user-generated content, and how to use that content to garner trust and facilitate guest loyalty. Tune in and find out [...]
Meet a Revinator: Philippa Lucas
Revination Meet a Revinator: Philippa Lucas Welcome to our "Meet a Revinator" series, where you can learn about the behind-the-scenes of Revinate's work culture. For this month's post, we are taking you to our Singapore office to meet Philippa Lucas, Customer Success Manager, APAC. Lucas joined Revinate 1.5 years ago. As a Customer Success Manager, her job is to provide strategic support actionable insights to our customers in [...]

