Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue

How Crown & Champa Resorts revolutionized their marketing to achieve $3M in lifetime revenue Lifetime revenue $3M achieved in 10 months Average room revenue $19K per campaign Average open rate 35% per campaign Tactically, Revinate enables us to drive revenue by rapidly rolling out direct booking promotions. Strategically, Revinate allows us to make data-driven decisions, [...]

Reach your guests: Email deliverability best practices for hoteliers

Webinars — The Hotel Moment Deep Dive Email is one of the most effective channels to engage with your guests and drive direct bookings - but worthless if it doesn’t make it to the guest inbox. How do you ensure the hard work is landing in guest inboxes? Tune in as we uncover tips to improve email deliverability, craft emails for optimal deliverability, and best practices for landing your emails in [...]

By |June 19, 2024|Categories: Webinars|Tags: , |

Direct booking triumph: How Pacific Hospitality Group’s marketing strategy drove $13M in direct revenue

Direct booking triumph: How Pacific Hospitality Group’s marketing strategy drove $13M in direct revenue Email metrics 66% open rate and 8.3% click-through rate Average room revenue $14K per campaign Lifetime revenue $13M within a year of launch Revinate instantly gave us a centralized hub for our guest marketing efforts. Before, efforts were siloed. We [...]

Unlocking guest loyalty: Daniel Thwaites’ data-driven marketing revolution

Unlocking guest loyalty: Daniel Thwaites’ data-driven marketing revolution Email health 63% Net Promoter Score 5.8% increase YoY Lifetime revenue £7M Revinate’s tools and support are brilliant. So many hotels use the platform globally, and Revinate does a great job sharing best practices. I’m always learning new ways to improve guest engagement. Lindsay ArmstrongCRM Manager, Daniel Thwaites The brand Daniel Thwaites [...]

Your commercial strategy as an evolution and not a revolution

The Hotel Moment podcast — episode 85 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, make a case for why the hospitality industry needs to treat commercial strategy as an ongoing pursuit, rather than a giant numbers game with a rush to generate revenue. Hill offers a fresh perspective for hoteliers on how to rally each of [...]