Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

No missed opportunities — prioritizing a data collection practice for every property

The Hotel Moment podcast — episode 46 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Aaron Miller, VP of CRM, Digital at Highgate, explain why data collection isn’t something you can just pay attention to “sometimes.” Miller emphasizes that every property is a chance for hoteliers to see what data touchpoints provide the most value and which touchpoints could improve. Listen in to find out more [...]

By promoting new experiences to future guests, Mission Point Resort successfully drove ancillary revenue and additional room nights

Inspiration By promoting new experiences to future guests, Mission Point Resort successfully drove ancillary revenue and additional room nights Subject line: NEW Experiences at Mission Point Resort - Reserve Today! Sent: April 2024 Brand: Mission Point Resort Category: Inspiration Hotel location: Mackinac Island, Michigan (NAM) Our thoughts: Mission Point Resort effectively utilized their newsletter to introduce future guests to new experiences at the hotel. By properly segmenting their database, they [...]

By |May 20, 2024|Categories: Inspirations|Tags: |

Summer 2024: Insights and solutions to boost hotel performance

As the summer heat rises, so does the demand for unforgettable getaways. In our recent webinar, we discussed how all signs indicate that the hospitality industry is headed for an outstanding summer this year. Hotels are retaining their prime position as the top lodging choice, with a recent American Hotel & Lodging Association survey revealing that 3 out of 4 Americans plan to maintain or increase hotel stays. The question is: Are you ready to [...]

By |May 16, 2024|Categories: Blog|Tags: , , |

A first-party data relationship: an invitation to go deeper

The Hotel Moment podcast — episode 82 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and Evan Crawford, VP of Marketing at Pyramid Global Hospitality, reveal that collecting guest data isn’t just a transactional experience — especially when you’re collecting first-party data. Crawford explains that this data type opens an array of digital engagement opportunities to explore and go beyond surface-level guest communication. Listen in and find [...]

Komandoo Maldives Private Island Resort adds 200+ room nights with Easter offer

Inspiration Komandoo Maldives Private Island Resort adds 200+ room nights with Easter offer Subject line: Hello from Komandoo 🏝️ Sent: March 2024 Brand: Crown & Champa Resorts Category: Inspiration Hotel location: Maldives (APAC) Our thoughts: A holiday in the Maldives is a dream come true. Komandoo Maldives Private Island Resort, a property of Crown & Champa Resorts, curated a captivating email campaign designed to entice new guests and valued members [...]

By |May 6, 2024|Categories: Inspirations|Tags: |

Streamlining success: The impact of email marketing automation

Webinars — The Hotel Moment Deep Dive On-demand In this webinar, we explore the advantages of email marketing automation for hoteliers. With the utilization of automated email marketing strategies, hotels can send personalized messages to guests, enhance engagement, boost bookings, foster guest loyalty, and increase efficiency. Join us as we discuss best practices and benchmarks surrounding automated email marketing strategies. Watch now What you'll learn [...]