Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

The Royal Garden Hotel’s strategic email segmentation drove room nights and guest loyalty

Inspiration The Royal Garden Hotel’s strategic email segmentation drove room nights and guest loyalty Subject line: Discover what's on during your stay 💫 Sent: February 2024 Brand: Royal Garden Hotel Category: Inspiration Hotel location: London, United Kingdom (EMEA) Our thoughts: Royal Garden Hotel treats its guests to an exclusive discount at the hotel’s restaurant, Origin Kensington. The hotel strategically targeted guests staying between a specific date range, offering a 25% discount [...]

By |March 18, 2024|Categories: Inspirations|Tags: |

Crafting the perfect Ramadan email to welcome guests this season

Can you guess the one month where two billion people, annually, are eagerly looking forward to? Yes, it’s the holy month of Ramadan. Starting on the evening of Friday, February 28th and ending on March 29th, Ramadan is a time of reflection, fasting, and celebration for Muslims worldwide. While travel spending may decrease during this period, other areas, like dining out and social gatherings, are expected to see an increase. As a hotelier, you can [...]

By |March 17, 2024|Categories: Blog|Tags: , |

2024 Hospitality Benchmark Report takeaways for APAC hoteliers

The Asia-Pacific (APAC) region boasts a rich tapestry of cultures, cuisines, and landscapes — from bustling metropolises to serene retreats —and the hospitality sector faces unique challenges and opportunities. Each year, Revinate shares industry insights and metrics in our Hospitality Benchmark Report based on data analysis from over 12,000 hoteliers. This year, we examined 1.8 billion emails and more than 37 million guest reviews from 2023. Zooming in on the APAC region, here [...]

Revinate brings Bryson Koehler back to hospitality as its new CEO

Press release Revinate brings Bryson Koehler back to hospitality as its new CEO Former CEO, Marc Heyneker, will now lead Revinate as Chairman of the Board PALO ALTO, US | MARCH 12, 2024 Revinate, a global leader in hospitality technology, announces its new CEO, Bryson Koehler — further strengthening its senior leadership team. Marc Heyneker, Revinate’s co-founder and former CEO, becomes Chairman of the Board. Koehler’s [...]

By |March 12, 2024|Categories: Press releases|

Revinate’s new CEO — on a mission to empower hoteliers with data-driven technology

The Hotel Moment podcast — episode 79 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, is joined by Bryson Koehler — the new CEO of Revinate, as he shares the story of why he fell in love with hospitality and AI technology, and how he’s chosen to marry the two. Koehler explains why hotel technology should be rooted in data and built to serve hoteliers regardless [...]

By |March 12, 2024|Categories: Hotel Moment Podcast|

Status update: How can hoteliers keep performance high in today’s economy?

The Hotel Moment podcast — episode 78 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Greg Friedman, CEO of Peachtree Group, crack open the window to long-lasting financial performance for hoteliers. Friedman analyzes which metrics hoteliers should focus on, how to capitalize on demand drivers, and what ways to shift operations in response to changes in the market. Listen in, and discover how to unite [...]