Featured articles
Reservation makers: keeping your brand voice alive in the reservations process
Webinars — The Hotel Moment Deep Dive Join our Senior Solutions Strategist, Courtney Witherspoon, alongside 2 of our power users as they discuss transforming order takers into reservation makers while keeping your brand voice at the forefront. In this session, we’ll dive into the reservation sales strategies that work to turn lookers into bookers, and cover coaching strategies that’ll help your agents maintain your brand. Watch now [...]
Driving your commercial strategy with data — Thailand & Maldives
Webinars — The Hotel Moment Deep Dive We heard you. OTA Insight and Revinate have partnered for round two to bring you the latest market data across the customer journey — from lookers to bookers. This time, it's for your market — Thailand and Maldives! Watch now Meet your hosts Will Howes Regional Director, APAC, Revinate Ashley Yeo Business Development Manager [...]
Budget season from a hotelier’s perspective
The Hotel Moment podcast — episode 43 Episode #43 is all about budget season! This week on the Hotel Moment podcast, Revinate’s CRO, Karen Stephens, and Johnathan Capps, CRO at Charlestowne Hotels, are providing insights into how your budget relates to your compset. They also share tips on evaluating the market to make data-driven decisions. Tune in to find out why tech adoption is key for your budget. [...]
Innovation and tech adoption in hospitality
The Hotel Moment podcast — episode 42 This week on the Hotel Moment podcast, Revinate’s CRO, Karen Stephens, and Fabricio Titiro, Director of Product Management at Oracle, are exploring what product innovation means for the guest experience. You’ll find out how to weigh the risks and when to get ahead when it comes to technology adoption. Listen in to find out how to prepare your hotel for the future with technology that [...]
Labor trends, flexible scheduling, and creative staffing solutions
The Hotel Moment podcast — episode 41 Listen as Karen Stephens, Chief Revenue Officer at Revinate, and Peter Ricci, Clinical Associate Professor and Director, Hospitality & Tourism Management Program at Florida Atlantic University, identify strategies you can implement in your hotel to support your staff and foster guest loyalty. Now Playing Media Quote | PNG [...]
Cautious optimism for the travel industry in late 2022
The Hotel Moment podcast — episode 40 Our Chief Revenue Officer, Karen Stephens (aka Prof K), sits down with Noreen Henry, Chief Revenue Office at Sojern, to discuss the rebound in the travel industry and what we can expect going forward. Listen to Karen and Noreen talk about cautious optimism for the travel industry in late 2022 and how hoteliers need to leverage data to make the most of marketing and reach [...]