Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

How The Broadmoor uses Reservation Sales to increase outbound revenue

How The Broadmoor uses Reservation Sales to increase outbound revenue ROI 26X with Reservation Sales in one year Outbound revenue 98% improvement in outbound revenue YoY Outbound bookings 422 outbound bookings in one year Now, I can have agents listen to what a great reservations call sounds like. Or, we can listen to a call that is not booked to understand where [...]

Revinate announces promotions of executive leaders Dylan Cole, Henk Adriaans, and Nicole Wiener

Press release Revinate announces promotions of executive leaders Dylan Cole, Henk Adriaans, and Nicole Wiener Your Content Goes Here We love to celebrate the accomplishments of our Revinators, and Dylan, Henk, and Nicole have brought that success to both our EMEA and APAC offices. SINGAPORE/AMSTERDAM, THE NETHERLANDS Revinate, 4-time winner of the HotelTechAwards for Email Marketing and CRM, today announced 2 promotions for its [...]

By |September 15, 2022|Categories: Press releases|

How IHG Australia competes and wins with Revinate Marketing

How IHG Australia competes and wins with Revinate Marketing Average email open rate 27% (8% better than industry average) Average room nights booked 100 in six months Average revenue per campaign $31,000 in six months In this type of market, you need to leverage any advantage you have. For us, Revinate is that advantage. Because [...]

Revinate Ivy enters Australia

Press release Revinate Ivy enters Australia Your Content Goes Here The Lancemore Group will be the first in Australia to delight guests with Revinate Ivy, an AI-powered text messaging solution. The Lancemore Group opted for the solution to provide their guests with exceptional guest experience. Meet the Customer “We’re excited to be the first Revinate Ivy customer in Australia. How we deliver guest [...]

By |August 23, 2022|Categories: Press releases|Tags: , |

How Ovolo Hotels realized 52X ROI with Revinate Cart Abandonment within two months

How Ovolo Hotels realized 52X ROI with Revinate Cart Abandonment within two months Cart abandonment 15% of cart abandoned guests recovered Group ROI 17X ROI with Shopping Cart Abandonment Abandoned cart leads 600 abandoned cart leads turned into 92 reservations for the portfolio Once it’s set up, Cart Abandonment works in the background to drive direct bookings, freeing up the marketing team to [...]

How The Slate, a Phuket Pearl Resort, drove revenue through personalization in their email marketing

How The Slate, a Phuket Pearl Resort, drove revenue through personalization in their email marketing Tripadvisor ranking 47% improvement from 105 to 56 Direct bookings 500 room nights with one geo-targeted campaign Improved email engagement 52% open rate and 16% click-through rate Revinate Marketing makes it really easy for my team to react quickly to market demands. It’s intuitive and easy to use. [...]