Featured articles
InterContinental Hua Hin Resort segments their guest database to drive room nights
Inspiration InterContinental Hua Hin Resort segments their guest database to drive room nights Subject line: Unleash Experience Unforgettable 96 HOURS Offer! Sent: May 2023 Brand: InterContinental Hua Hin Resort, an IHG Hotel Category: Inspiration Hotel location: Thailand (APAC) Our thoughts: The Intercontinental Hua Hin Resort promoted a 96-hour room offer in this 1-time campaign. The resort hyper-segmented its guest database to target guests within 200km of their property to [...]
How Revinate drove profitability and conversions for Ojai Valley Inn
Customer stories How Revinate drove profitability and conversions for Ojai Valley Inn HOTEL TYPE: Independent SOLUTIONS USED: Reservation Sales, RezForce, Revinate Marketing REGION: North America Goal Increase call conversion rates and email marketing effectiveness. Strategy Centralize guest data and insights in order to make valuable decisions. Results 16% increase in call conversions and 23% increase in [...]
Canaves Oia collects guest preferences with this pre-arrival campaign
Inspiration Canaves Oia collects guest preferences with this pre-arrival campaign Subject line: [Guest Name] Your stay is a few days away Sent: Ongoing Brand: Canaves Oia Category: Pre-arrival Hotel location: Santorini, Greece Our thoughts: Canaves Oia collects guest preferences by sending out a pre-arrival campaign with a link to their questionnaire. The hotel collects details such as the guest's time of arrival, airport transfer needs, favorite drink/cocktails, and pillow [...]
Achieving and maintaining a Forbes Travel Guide 5-Star rating
Webinars — The Hotel Moment Deep Dive When Forbes Travel Guide’s expert inspectors visit a property, they anonymously test it based on hundreds of standards, with an emphasis on exceptional service. Only the very best achieve the coveted 5-Star rating. During this webinar, we cover what it takes to achieve a 5-Star rating, how to maintain it, and how Revinate reservation agents can support your property. Watch now [...]
Fota Island Resort inspires guests to book an extended stay with this one-time campaign
Inspiration Fota Island Resort inspires guests to book an extended stay with this one-time campaign Subject line: Stay a little longer & save up to 15% Sent: April 2023 Brand: Fota Island Resort Category: Inspiration Hotel location: Cork, Ireland Our thoughts: This one-time campaign sent by Fota Island Resort targeted travelers in Ireland while excluding guests with future says, OTA email domains, and spa guests. This campaign promoted the resort's [...]
La Jolla Beach & Tennis Club achieved an 11% conversion rate with warm and cold lead nurture
Inspiration La Jolla Beach & Tennis Club achieved an 11% conversion rate with warm and cold lead nurture Subject lines: Secure your next stay with us. / We still want to host your upcoming visit! Sent: Ongoing Brand: La Jolla Beach & Tennis Club Category: Inspiration Hotel location: La Jolla, California (NAM) Our thoughts: La Jolla Beach & Tennis Club automated their warm and cold lead nurtures and saw [...]