Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

From basic to sophisticated: How The July transformed its marketing and increased their direct booking revenue

From basic to sophisticated: How The July transformed its marketing and increased direct booking revenue Goal Drive more direct bookings to reduce reliance on OTAs. Strategy Advanced email segmentation and personalization. Results 11x ROI in the last 12 months. Revinate has transformed how we market and given us the edge that we need to compete [...]

Intercontinental Melbourne The Rialto adds 150+ room nights with Christmas Day lunch campaign

Inspiration Intercontinental Melbourne The Rialto adds 150+ room nights with Christmas Day lunch campaign Subject line: Christmas Day Lunch Sent: November 2023 Brand: Intercontinental Melbourne The Rialto Category: Inspiration Hotel location: Melbourne, Australia (APAC) Our thoughts: Intercontinental Melbourne The Rialto’s elegantly designed email campaign targeted guests with a short-stay reservation, inviting them to bring their friends and family together for a truly timeless tradition of Christmas Day Lunch at [...]

By |January 10, 2024|Categories: Inspirations|Tags: |

Revinate wins Comparably awards for 5th quarter

Revination Revinate wins Comparably awards for 5th quarter Revinate has won two more Comparably awards: Best CEO and Best Company Culture! We made it to the top 100 small-to-medium-sized businesses from over 10 million anonymous ratings across 70,000 companies. Winners of these awards were chosen based on anonymous employee feedback from the last 12 months. The Best CEO award measures how happy our employees are with our [...]

By |January 3, 2024|Categories: Revination|Tags: |

Guest-centric marketing: Belmont Hotel Manila’s secret to direct booking success

Guest-centric marketing: Belmont Hotel Manila's secret to direct booking success Goal Increase direct bookings via email channel. Strategy Leverage guest database to personalize email. Results More than 18M Php since 2020 in direct booking revenue via email marketing. Revinate is a major tool for us to stay meaningfully connected with past guests and in generating [...]

The blueprint for a top-tier hotel reservation team

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise extends far beyond just facilitating bookings. They shape a guest’s first impression of your hotel, manage room allocation, enable seamless [...]

By |December 26, 2023|Categories: Blog|Tags: , |

Tips to reduce “leaky-bucket syndrome” from your hotel website

What’s one thing all guests have in common? The booking journey. And what’s one thing your hotel can influence? The booking journey. Prospective guests are scouting trip locations, hunting for cheap rates, and perusing hotel websites to learn more about each brand’s offerings and stay experiences. In fact, 74% of travelers who did their trip and rate research on TripAdvisor went on to book directly on a hotel website. And with 72% of travelers preferring [...]

By |December 21, 2023|Categories: Blog|Tags: , |