Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

The heart of hospitality

The Hotel Moment podcast — episode 65 In this week’s episode of the Hotel Moment podcast, we’re peeling back the layers to get to the heart of what makes this industry special. You’ll hear about pivotal moments in the careers of past guests as they highlight instances of true leadership or life-changing interactions with guests. These stories remind us of the community that is the foundation of hospitality, working together to [...]

What is first-party data and why is it important for hoteliers?

Before guests arrive at your hotel, they already have one clear expectation: to enjoy their stay. But each guest has their own needs and demands. How do you keep up with all of them while making sure your guests are satisfied? By simply getting to know them. The best way to do that at scale is with first-party data. But what is first-party data? What makes it different from other types of data and why [...]

By |August 16, 2023|Categories: Blog|Tags: , |

How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan

Revination How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan "Every employee is constantly choosing to work for a company. It's essential to make the workplace a place where people want to be." That’s a key part of the outlook from Kelly Buchanan, Revinate’s Chief People Officer. She explained more about her approach to company culture in a recent interview with Aaron Levy, host of [...]

By |August 9, 2023|Categories: Revination|

How unified guest data from Revinate helped Lub d transform its business

How unified guest data from Revinate helped Lub d transform its business Goal Increase direct bookings and reduce reliance on OTAs. Strategy Leverage first-party data and segmentation to send personalized campaigns. Results 100% increase in direct revenue year-over-year. With Revinate, we can finally leverage our first-party data, enabling us to reach out to a wider [...]

Empowering your voice channel: How Pacific Hospitality Group optimizes performance

Webinars — The Hotel Moment Deep Dive Curious about how a leading hospitality group revolutionized their call center to drive more direct bookings? Watch the webinar and understand how Pacific Hospitality Group did just that. Watch now Meet your hosts Lindsey Strickland, Customer Success Manager, Revinate Sarah Kalin Churchill, Corporate Director of Revenue Strategy, Pacific Hospitality Group Josh [...]

By |July 31, 2023|Categories: Webinars|Tags: , , |

How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue-generating team

How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue generating team Goal Drive direct bookings by collecting the proper guest data. Strategy Build a world-class outbound sales team, powered by data. Results 600% increase in outbound revenue over 5 years & 10x ROI on Reservation Sales. Within one week of using Revinate [...]