Featured articles
How unified guest data from Revinate helped Lub d transform its business
How unified guest data from Revinate helped Lub d transform its business Goal Increase direct bookings and reduce reliance on OTAs. Strategy Leverage first-party data and segmentation to send personalized campaigns. Results 100% increase in direct revenue year-over-year. With Revinate, we can finally leverage our first-party data, enabling us to reach out to a wider [...]
Empowering your voice channel: How Pacific Hospitality Group optimizes performance
Webinars — The Hotel Moment Deep Dive Curious about how a leading hospitality group revolutionized their call center to drive more direct bookings? Watch the webinar and understand how Pacific Hospitality Group did just that. Watch now Meet your hosts Lindsey Strickland, Customer Success Manager, Revinate Sarah Kalin Churchill, Corporate Director of Revenue Strategy, Pacific Hospitality Group Josh [...]
How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue-generating team
How Revinate enabled Dream Inn Santa Cruz to create a market-leading revenue generating team Goal Drive direct bookings by collecting the proper guest data. Strategy Build a world-class outbound sales team, powered by data. Results 600% increase in outbound revenue over 5 years & 10x ROI on Reservation Sales. Within one week of using Revinate [...]
Henderson Beach Resort drives stay extensions with this on-property offer
Inspiration Henderson Beach Resort drives stay extensions with this on-property offer Subject line: Special offer to extend your stay Sent: June 2023 Brand: Henderson Beach Resort Category: On-property Hotel location: Destin, Florida (NAM) Our thoughts: Henderson Beach Resort, an Aimbridge Hospitality property, successfully drove stay extensions with this one-time campaign to on-property guests. The campaign targeted guests staying between a specific date range with an exclusive rate to extend [...]
Plantation Island Resort uses their newsletter to create urgency and drive direct bookings
Inspiration Plantation Island Resort uses their newsletter to create urgency and drive direct bookings Subject line: Holiday With Us In 2024 Sent: June 2023 Brand: Plantation Island Resort Category: Inspiration Hotel location: Malolo Lailai Islands, Fiji (APAC) Our thoughts: Plantation Island Resort, part of Raffe Hotels & Resorts, leveraged their latest newsletter to inspire previous guests to return and convert new guests to book direct. Their one-time newsletter included [...]
Sharing memories: good food and good times
The Hotel Moment podcast — episode 63 In this week’s episode of the Hotel Moment podcast, we’re reflecting on memorable moments in hospitality. Our past guests share their favorite travel adventures and the hotels that made their trips extraordinary — welcoming them with open arms and exemplifying what exceptional guest service looks like. You’ll also find recommendations for cuisine around the world that you can look forward to trying on your [...]

